Abigail G. Gray
WINTER SPRINGS,FL
Summary
Licensed Esthetician and Skin Care Consultant with more than 900 hours of professional training. I look forward to growing and excelling in any task I am given. I have 7 years of customer service experience and my work history has provided me with multitasking and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MEDICAL RECORD COORDINATOR
Aspire At Rosewood
11.2023 - Current
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Identified new methods to optimize medical records management.
- Organized annual purging of outdated or unnecessary documents in accordance with retention policies, optimizing storage space usage.
- Uploaded records to patient's individual electronic and paper charts
- Maintained strict adherence to HIPAA regulations, safeguarding patient confidentiality and privacy.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Conducted primary source verifications such as background checks and board certifications.
- Served as resource for physicians in credentialing and privileging process.
MEDICAL RECORD SPECIALIST
Pediatric Associates
01.2021 - 08.2023
- Reviewed medical records to ensure accuracy and completeness.
- Collected, filed, scanned, and retrieved confidential patient information.
- Assisted in the development of new policies and procedures for medical record keeping.
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
- Processed requests for copies of patient medical files within designated timeframes.
- Adhered to HIPAA guidelines when handling protected health information.
- Answered inquiries regarding the status of patient records or their availability.
- Pulled patient records and transferred information to appropriate parties.
- Maintained electronic medical records for all clients
- Verified record copies before handing each over to check for and remove unnecessary details.
- Scanned and validated medical records for upload.
- Organized patient charts, gathering medical histories, lab results and consents.
- Maintained complete confidentiality in accordance with organization and legal requirements.
TEAM MEMBER
Chick-fil-A
01.2018 - 01.2020
- Assisted customers with food selection and ordering process.
- Assisted in setting up and stocking food service area with necessary items.
- Maintained a clean, safe and sanitary work environment according to health codes.
- Prepared hot and cold beverages for customers following recipes accurately.
- Performed cashiering duties such as taking orders, calculating totals, processing payments.
- Restocked inventory shelves with new supplies of condiments and other food items.
- Cleaned tables, chairs, counters and floors after each shift.
- Operated the cash register efficiently during peak business hours.
- Communicated effectively with fellow team members to ensure smooth operations of the restaurant.
- Adhered strictly to company policies regarding hygiene standards at all times.
- Packaged and bagged cooked food and prepared items.
- Assembled and served meals according to specific guest requirements.
SALES ASSOCIATE
Luka’s Nursery
01.2017 - 01.2018
- Opening/closing gift shop
- Sales and returns
- Cleaning, organizing, and stocking
- Pricing items and labeling items
- Cleaning walkways and trimming plants in Butterfly encounter
- Inform customers of the instructions and rules of Butterfly encounter
- Educate customers when required/asked
- Assist customers to locate plants
- Fed animals housed in Butterfly encounter.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
Education
Esthetician License - Paramedical Esthetics
Cortiva Institute
Maitland, FL03.2024
HS Diploma -
Winter Springs High School
Winter Springs, FL05.2019
Skills
- Customer Service
- Medical Records Management
- Working With Diverse People
- Verbal and Written Communication
- Extractions and pore cleansing
- Customized skincare plans
- Sanitization
- Advanced facial techniques
- Waxing and hair removal
- Eyelash and Eyebrow Tinting
- Facial Massage
Certification
- Licensed Esthetician
Timeline
MEDICAL RECORD COORDINATOR
Aspire At Rosewood
11.2023 - Current
MEDICAL RECORD SPECIALIST
Pediatric Associates
01.2021 - 08.2023
TEAM MEMBER
Chick-fil-A
01.2018 - 01.2020
SALES ASSOCIATE
Luka’s Nursery
01.2017 - 01.2018
Esthetician License - Paramedical Esthetics
Cortiva Institute
HS Diploma -
Winter Springs High School
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