Abigail (Gail) Howard
4506 Wedgewood, McKinney,TX
Summary
Driven and resourceful administrative professional with 40+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Senior Executive Assistant, dependable and quick-learner, team player with effective communication and organization skills.
Overview
38
38
years of professional experience
Work History
Senior Executive Assistant
Parkland Hospital
05.2015 - Current
- Provide support to EVP & CFO, direct reports and back-up EVP & CMO and his direct reports
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Operate with little to no supervision.
- Maintain a comprehensive understanding of department/hospital policies, procedures and department operation to effectively and efficiently conduct my duties and responsibilities. Often is the point person for the finance division and others for information, requiring knowledge of the people and roles in the organization.
- Draft and type non-routine letters, memos, documents.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Processed travel expenses and reimbursements for Chief Financial Officer and others as requested.
- Prepared meeting agendas for CFO Division Staff Meetings and for Budget & Finance Board Meetings and other Agendas as required.
- Booked conference rooms and coordinated catering for Meetings.
- Located and attached appropriate files to incoming correspondence requiring replies.
- Handled scheduling and logistics planning for conferences and monthly meetings.
- Maintained daily appointment calendars for chief financial officer.
- Maintained confidential, administrative support.
- Managed external contacts for CFO and kept track of periodic communication needed for priority contacts.
- Assisted with team building initiatives and overall support for Finance Administration Division.
- Served as resource for research and information for Finance department leaders.
- Maintained executive's appointment schedule by planning and scheduling appointments, teleconferences and travel plans.
Executive Assistant CFO
Parkland Hospital
02.2011 - 05.2015
- Provide support to EVP & CFO and EVP & COO
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements.
- Answered high volume of phone calls and email inquiries.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning.
- Created and managed office systems to efficiently deal with documentation.
- Coordinated events and worked on ad hoc projects.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Screened personal and business calls and directed to appropriate party.
Executive Assistant II
Parkland Hospital
04.2009 - 02.2011
- Provide support to Vice President of Finance and the Controller
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Manage confidential and sensitive information with discretion.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements.
- Answered high volume of phone calls and email inquiries.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Promoted team productivity by keeping supplies organized and well-stocked.
Executive Assistant I
Parkland Hospital
04.2000 - 04.2009
- Provide support to Controller, Director of Capital Budget and Director of Budget
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Created and managed office systems to efficiently deal with documentation.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Coordinated events and worked on ad hoc projects.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Administrative Assistant
Parkland Hospital
01.1998 - 04.2000
- Provide support to Controller and Director of Finance
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Secretary II
Parkland Hospital
02.1990 - 01.1998
- Provide support for Controller and Director of Finance
- Answered multi-line phone system and greeted callers.
- Scheduled appointments and conducted follow-up calls.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications, recordkeeping and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Secretary I
Parkland Hospital
11.1985 - 02.1990
- Provide support for Director of Accounting.
- Answered multi-line phone system.
- Scheduled appointments and conducted follow-up calls.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation going to human resources.
- Opened and properly distributed incoming mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
Business School - Certificate
Commercial College-Shreveport, Louisiana
High School Diploma -
Fair Park High School
Shreveport, Louisiana05.1980
Skills
- Meeting Agendas and Minutes
- Executive Travel & Hotel Accommodations
- Microsoft Office Suite Proficiency
- Visio
- Adobe
- Correspondence and Memos
- Executive Calendars
- Executive Support
- Concur
- UKG
- Strong Problem Solver
- Confidentiality and Discretion
- Self Starter
Timeline
Senior Executive Assistant
Parkland Hospital
05.2015 - Current
Executive Assistant CFO
Parkland Hospital
02.2011 - 05.2015
Executive Assistant II
Parkland Hospital
04.2009 - 02.2011
Executive Assistant I
Parkland Hospital
04.2000 - 04.2009
Administrative Assistant
Parkland Hospital
01.1998 - 04.2000
Secretary II
Parkland Hospital
02.1990 - 01.1998
Secretary I
Parkland Hospital
11.1985 - 02.1990
Business School - Certificate
Commercial College-Shreveport, Louisiana
High School Diploma -
Fair Park High School
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