Abigail Joseline Gil
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Veterinary Technician
UrgentVet- UrgentCare
07.2022 - Current
- Improved patient care by assisting veterinarians in diagnosing and prepping for surgeries.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Streamlined EVET workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Assisted veterinarians in performing life-saving procedures, resulting in higher survival rates for patients.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Collected blood samples in accordance with laboratory protocols and regulations.
Veterinary Technician/Receptionist
Fairmont/Woodlake - Pet Hospital
09.2019 - 04.2022
- Proficient in AVIMARK software
- Restrained Feline/Canine animals at all times
- Vaccine Administration Intramuscular/ Subcutaneous
- Performed Jugular/cephalic/saphenous blood draws
- Performed X-RAYS
- Refilled, Prepared, and educated clients regarding medications
- Executed in parvo tests, fecal floats, glucose checks, fluids, heartworm test, IV catheters, urinalysis etc
- Setting up surgery equipment, assisting with anesthesia, monitoring machines during operations and cleaning the post-surgery area
- Performed multiple Dental cleanings under the veterinarian supervision.
Administrative Assistant Manager/Receptionist
IST Management Services
03.2018 - 12.2019
- Handled all conferences, telephone calls, meeting plans and organization requirements
- Maintain and update filling, inventory, mailing and database systems
- Open, sort and route incoming mail, answer correspondence and prepared outgoing mail
- Compile, copy, sort and file records of office activities, legal transactions, and other requests
- Enhanced team productivity by providing comprehensive training and support to junior staff members.
Cashier
The Houstonian Hotel, Club & Spa
02.2017 - 12.2018
- Assisted customers with account updates, new service additions and promotion offers
- Maintained high productivity by efficiently, proceeding effected payments
- Trained new team members in cash register operation, stock procedures and customer service
- Smoothly processed incoming orders, handling over 200 transactions per day.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Administrative Assistant/Receptionist
Melendez Multi Service - Tax Services
01.2016 - 12.2017
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Enhanced company reputation by providing exceptional customer service and support.
Education
HIGH SCHOOL DIPLOMA -
Madison High School
Houston, TX07.2017
Skills
- Veterinary Office Administration
- 7 years of Customer Service
- Administrative Support
- Attention to detail
- Medical History Collection
- Closed-Chest CPR
- Treatment Administration
- Laboratory Skills
Certification
CPR & First Aid, 06/01/22, 06/01/24
Timeline
Veterinary Technician
UrgentVet- UrgentCare
07.2022 - Current
Veterinary Technician/Receptionist
Fairmont/Woodlake - Pet Hospital
09.2019 - 04.2022
Administrative Assistant Manager/Receptionist
IST Management Services
03.2018 - 12.2019
Cashier
The Houstonian Hotel, Club & Spa
02.2017 - 12.2018
Administrative Assistant/Receptionist
Melendez Multi Service - Tax Services
01.2016 - 12.2017
HIGH SCHOOL DIPLOMA -
Madison High School
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