Abigail Klawitter
Eden Prairie,MN
Summary
Dependable Assets Protection Team Leader with four years of security experience. Extensively knowledgeable about theft trends, documentation, and modern law enforcement processes. Dedicated to creating accountable community workspace to decrease shrink, increase profits and comprehensively streamline asset protection systems. Adept at preventing employee and visitor criminal activity with observational and investigation abilities. Knowledgeable about how to deal with physical altercations in a safe way. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Assets Protection Team Leader
Target
04.2022 - Current
- Improved team performance by providing comprehensive training in assets protection procedures and protocols.
- Utilized data analysis to identify any security threats and develop solutions to mitigate risks.
- Checked CCTV for evidence of shoplifting.
- Utilized various hand and power tools to secure premises and increase protection.
- Kept patrons and employees safe and from criminal activity.
- Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
- Prevented potential losses by identifying areas of vulnerability within the organization and developing targeted action plans for improvement.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Built professional relationships with local law enforcement and other related organizations.
- Controlled reduction of loss inventory by protecting company assets.
- Implemented preventative measures to guard against internal theft, including employee education programs and strict access controls.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Played a key role in the onboarding process for new team members, ensuring thorough understanding of company policies and asset protection best practices.
- Developed strong relationships with store management, fostering an atmosphere of trust and collaboration for asset protection initiatives.
- Reviewed incident reports regularly, identifying trends in loss patterns to inform proactive asset protection strategies.
Assets Protection Specialist
Target
10.2021 - 03.2022
- Enhanced asset protection by implementing advanced security and surveillance systems.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Controlled reduction of loss inventory by protecting company assets.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Maintained accurate records of all incidents, ensuring proper documentation for future reference and analysis.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Led physical security and safety culture through training and by promoting safe and secure standards.
- Wrote reports for internal and external crime, burglary, or theft.
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Patrolled store departments to check for suspicious activities.
- Checked CCTV for evidence of shoplifting.
- Wrote reports outlining activities and results.
- Partnered with local law enforcement agencies to address external theft and promote a secure shopping environment for customers.
Target Security Specialist
Target
08.2020 - 09.2021
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Examined doors, windows and gates to verify security.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
Resident Advisor
UMD Housing and Residence Life
08.2019 - 03.2020
- Worked closely with upper staff and other RAs to provide the best living experience to those who decide to live on campus
- Served as an approachable liaison between residents and housing administration staff regarding any concerns or suggestions.
- Coordinated move-in and move-out processes, ensuring smooth transitions for new and departing residents.
- Trained in mediation techniques to resolve interpersonal conflicts between roommates or neighbors professionally.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Created informative bulletin boards that provided relevant resources related to academics, mental health, and campus life opportunities for students'' personal growth.
- Monitored building security by conducting routine rounds throughout the facility.
- Enhanced resident satisfaction by promptly addressing concerns and providing solutions.
- Enforced policies and safety standards through building and room rounds.
Food Services
UMD Dining Services
03.2019 - 03.2020
- Worked closely with pro staff in multiple different sections of the Food court
- Made food, served food, and cleaned tables
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Sales Associate
Yankee Candle
04.2018 - 07.2019
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Associate
Aeropostale
05.2016 - 07.2018
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Psychology
University of Minnesota Duluth
Duluth, MN05.2022
Skills
- Hard Worker
- Fast Learner
- Computer Proficient
- Conflict Resolution
- Retail Operations
- Surveillance techniques
- Loss prevention strategies
- Report writing skills
- Investigation techniques
- Detail Oriented
Timeline
Assets Protection Team Leader
Target
04.2022 - Current
Assets Protection Specialist
Target
10.2021 - 03.2022
Target Security Specialist
Target
08.2020 - 09.2021
Resident Advisor
UMD Housing and Residence Life
08.2019 - 03.2020
Food Services
UMD Dining Services
03.2019 - 03.2020
Sales Associate
Yankee Candle
04.2018 - 07.2019
Sales Associate
Aeropostale
05.2016 - 07.2018
Bachelor of Science - Psychology
University of Minnesota Duluth