Accomplished healthcare professional with expertise in team leadership and quality assurance, honed at CSL Plasma. Proven track record in regulatory compliance and staff training, enhancing operational efficiency by 20%. Adept at delivering compassionate care and effective communication, ensuring exceptional patient and donor experiences. Skilled in clinical judgment and problem-solving, driving continuous improvement and excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Registered Nurse
Fort Defiance Indian Hospital
Fort Defiance, Arizona
10.2025 - 11.2025
Assisted in patient assessments and recorded vital signs effectively.
Collaborated with healthcare team to develop individualized care plans.
Administered medications under supervision, ensuring proper dosages and protocols.
Educated patients on health management and post-discharge instructions.
Maintained accurate patient records using electronic health systems efficiently.
Monitored patient conditions and reported changes to nursing staff promptly.
Participated in infection control practices and maintained a clean environment.
Supported nurses in procedures, enhancing patient comfort and safety during care.
Provided emotional support to patients and families during difficult times.
Communicated effectively with physicians regarding changes in patient conditions.
Conducted health education sessions with patients to promote healthy habits and preventative measures.
Performed administrative duties such as charting and documenting patient information accurately.
Educated families about post-discharge care instructions, diet restrictions and medications.
Demonstrated knowledge of infection control practices when providing direct patient care.
Developed and implemented patient care plans based on physician orders and nursing assessments.
Monitored patient progress by collecting data from medical records, lab results and other sources.
Evaluated effectiveness of treatments by observing responses, recording symptoms, vital signs.
Assessed patient needs to determine suitable treatments or interventions.
Organized laboratory tests, diagnostic imaging studies and other specialty consultations as needed.
Provided direct patient care, including wound dressings, catheterization, medication administration and vital signs monitoring.
Maintained safe and comfortable environment for each patient.
Group lead/ Phlebotomy
CSL PLASMA
06.2022 - 01.2024
Supervision and Leadership: leading and managing a team of lobotomist and other staff members, ensuring that all procedures are followed correctly and efficiently.
Training and Development: providing training and ongoing development for staff to ensure high standards of performance and compliance with regulatory requirements.
Quality Control: monitoring the quality of plasma collection and ensuring that all safety and quality standards are met.
Operational Efficiency: ensuring that the collection process is efficient and that resources are used effectively.
Customer Service: addressing donor concerns and ensuring a positive experience for all donors.
Compliance: ensuring that all operations comply with company policies as well as local, state, and federal regulations.
Cross-trained in other areas to fit to needs of the company such as reception and plasma processing lab.