Abigail Schmidt
Lompoc
Summary
Recovery professional bringing valuable experience in guiding individuals through their recovery journeys and fostering supportive community. Known for my collaborative approach and focus on achieving positive outcomes adapt seamlessly to changing needs. Key skills include empathetic listening conflict resolution and motivational interviewing.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Peer Recovery Specialist
County Of Santa Barbara
12.2022 - Current
- Provided emergency response in crisis situations to diffuse tensions and prevent violence
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources
- Displayed sensitivity to cultural and linguistic needs of clients and families served
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
- Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
In Home Support
PARTNERS OF CHANGE
03.2019 - 08.2024
- Safeguarded clients from potential harm by identifying hazards, implementing fall prevention strategies, and utilizing appropriate transfer techniques.
- Partnered with families to create individualized care plans that best met the needs of their loved ones while providing emotional support throughout the caregiving journey.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals
- I maintain the clients home and property to keep it clean, sanitary and safe
- Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations
- Researched and recommended community resources to meet clients' needs
- Trained new staff members on best practices for home health care
- Developed and implemented care plans for clients
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained detailed records of client care, documenting all relevant information for healthcare providers and family members to review as needed.
Bartender
Johnnys Bar And Grill
06.2021 - 05.2024
- Preparing alcoholic or non-alcoholic beverages for guests
- Interacting with customers, taking orders and serving snacks and drinks
- Assessing bar customers' needs and preferences and making recommendations
- Keeping the bar stocked and clean while always providing friendly and attentive service
- Adhering to company standards for serving alcoholic beverages
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Mixed unique and interesting cocktails for customers, including bar specials
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Assisted with inventorying beverage stock and bar supplies
Medical Records Clerk
Wellpath
01.2020 - 05.2022
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Input data into computer programs and filing systems
- Verified accuracy of patient information in medical records
- Manage employees schedules and time off requests
- Responded to patient inquiries to provide information and details of medical records
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information
- Uploaded physician progress notes, history, and physicals into electronic medical records
Sales Associate
Cage clothing
12.2017 - 05.2020
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Answered customer questions about sizing, accessories, and merchandise care
- Quoted prices, credit terms and other bid specifications
- Assessed customer needs and utilized suggestive selling techniques to drive sales
- Met existing customers to review current services and expand sales opportunities
- Engaged with customers to build rapport and loyalty
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Stocked merchandise, clearly labeling items, and arranging according to size or color
Extended Day Instructor
Achievement House Inc
05.2018 - 01.2020
- Adapted lessons to differentiate instruction and meet Clients diverse learning needs and abilities
- Assessed clients progress by administering tests and evaluating results
- Taught clients subject-specific material, learning strategies, and social skills
- Built positive relationships with community
- Delivered personalized educational, behavioral, and emotional support to individual clients to enable positive learning outcomes
- Greeted customers, helped locate merchandise, and suggested suitable options
- Promoted business' development by building and maintaining relationships with new clients
- Assisted customers with prompt and polite support in-person and via telephone
- Answered incoming calls and emails to provide product information, features and benefits
- Instructors provide training in community integrated settings that relate to the person centered goals of the participants in the community based program
Medical Records Clerk
California Forensic Medical Group
01.2017 - 06.2017
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information
- I maintained patient files and statistics, respond to requests for medical records from nurses and Drs and authorized personal, I perform clerical duties
- I also answer and direct calls
- Responded to patient inquiries to provide information and details of medical records
- Supported medical staff by providing organized and accurate medical records
- Input data into computer programs and filing systems
- Verified accuracy of patient information in medical records
- Communicated effectively with staff, patients, and insurance companies by email and telephone
- Generated and maintained statistical data related to medical records
- Uploaded physician progress notes, history, and physicals into electronic medical records
Sales Associate
Payless Shoesource
06.2014 - 03.2015
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Developed professional relationships with customers to increase loyalty, retention and rapport
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Used POS system to process sales, returns, online orders, and gift card activations
- Provided exceptional services and pleasant shopping experiences to retail customers
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Stocked merchandise, clearly labeling items, and arranging according to size or color
Lifeguard
CITY OF LOMPOC
10.2012 - 03.2015
- Monitored safety of guests in and around swimming pool
- Examine injured persons and administer first aid, using training and medical supplies and equipment
- Contact emergency medical personnel in case of serious injury
- Rescue distressed persons, using rescue techniques and equipment
- Maintain quality of pool water by testing chemical levels
- Inspect recreational facilities for cleanliness
- Provide assistance with staff selection, training, and supervision
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards
- Conducted patrols to identify and help those in need of immediate care and assistance
- Observed recreational users to detect safety concerns and prevent ongoing violations
- Gave private lessons to special needs students and taught floating techniques and treading water
- Educated patrons on safety protocols and enforced safety rules
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order
- Provided friendly customer service to guests and addressed concerns
Water Safety Instructor
CITY OF LOMPOC
10.2012 - 03.2015
- Collaborated with parents regarding youth swim goals and planned course path
- Developed and implemented lesson plans based on individual student needs
- Collaborated with swim team coaches to develop successful training plans
- Taught daily swim instruction to students varying in ages and skill levels
- Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play
- Establish clear objectives for all lessons, and communicate those objectives to children
- Organize and lead activities designed to promote physical, mental, and social development such as games, and other fun activities
- Instruct and monitor students in the use and care of equipment and materials, to prevent injuries and damage
- Prepare for assigned classes, and show examples of preparation upon request of immediate supervisors
Education
Some College (No Degree) - Social Sciences
Allan Hancock College
Santa Maria, CAHigh School -
CABRILLO HIGH SCHOOL LOMPOC
Lompoc, CA06.2013
Skills
- Mental health awareness
- Self-care techniques
- Relapse prevention
- Motivational interviewing
- Boundary setting
- Problem-solving
- Time management
- Enthusiastic team player
Certification
- Clerical Experience, 7
- EMR Systems, 7
- Certified Peer Support Specialist, 2
- Lifeguard, 13
- Medical Records, 8
- Medical Terminology, 8
- Medical Scheduling, 8
- Medical Billing, 6
- Medical Office Experience 6
- Supervising Experience, 1
- Medical Receptionist, 2
- Data Entry, 2
- HIPAA, 5
- First Aid Certification
Timeline
Peer Recovery Specialist
County Of Santa Barbara
12.2022 - Current
Bartender
Johnnys Bar And Grill
06.2021 - 05.2024
Medical Records Clerk
Wellpath
01.2020 - 05.2022
In Home Support
PARTNERS OF CHANGE
03.2019 - 08.2024
Extended Day Instructor
Achievement House Inc
05.2018 - 01.2020
Sales Associate
Cage clothing
12.2017 - 05.2020
Medical Records Clerk
California Forensic Medical Group
01.2017 - 06.2017
Sales Associate
Payless Shoesource
06.2014 - 03.2015
Lifeguard
CITY OF LOMPOC
10.2012 - 03.2015
Water Safety Instructor
CITY OF LOMPOC
10.2012 - 03.2015
High School -
CABRILLO HIGH SCHOOL LOMPOC
Some College (No Degree) - Social Sciences
Allan Hancock College
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