Abigal Steerman
S&B Rolloff
Locust Grove,GA
8
years of professional experience
Customer Support and Administrative Professional experienced in telephone etiquette, cash handling, and database entry. Delivered dependable customer satisfaction through accurate recordkeeping and fast-paced service. Focused on organization, clear communication, and efficient support in dynamic environments.
Work History
Weight House Clerk
3 Months- Processed customer requests and updated account records with accuracy.
- Entered dispatch, billing, and service data into internal systems.
- Responded to incoming phone calls promptly. and routed inquiries to appropriate team members.
- Verified orders, schedules, and documentation for completeness.
- Worked effectively in fast-paced environments.
- Weighted truck drivers in and out and calculated tonnage and price.
- Take cash & CC payments, Also calculate all the end of day expenses into a excel sheet.
Optical Technician
1 Year 1 Month- Verified spectacle orders against prescriptions, ensuring prescription accuracy and minimizing remakes.
- Fitted patients with frames and lenses, adjusting comfort and alignment for proper wear.
- Performed lensometry, pupillary measurements, and frame adjustments to support accurate eyewear fitting.
- Assisted with edging, mounting, and polishing lenses using optical lab equipment.
- Cleaned, inspected, and calibrated optical tools to maintain quality standards and reliable performance.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
Lead Teacher
2 Years 2 Months- Led classroom instruction aligned with age-appropriate curriculum and daily lesson plans.
- Managed classroom routines, transitions, and behavior using consistent positive guidance techniques.
- Observed child development and documented progress for family conferences and learning updates.
- Collaborated with assistant teachers to maintain organized, engaging, and safe learning environments.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Forklift Operator
2 Years 4 Months- Loaded and unloaded freight using sit-down and stand-up forklifts, maintaining safe handling around dock traffic.
- Moved pallets to staging areas, supporting efficient cross-dock flow and timely trailer turnaround.
- Inspected equipment before shifts, reporting mechanical issues and ensuring compliance with safety procedures.
- Verified freight labels and paperwork, reducing sorting errors during inbound and outbound processing.
- Maintained clean work areas, following warehouse safety standards and reducing trip hazards.
Education
High School Diploma
- Awarded attendance.
- Top of my class.
- GPA 4.0
Skills
Cash handling
Cash management
Cash processing
Cash reconciliation
Data entry
Data accuracy
Customer satisfaction
Relationship building
Typing speed
Timeline
Weight House Clerk
S&B Rolloff
08.2026 - CurrentRead More
Optical Technician
DePoe Eye Center
10.2024 - 11.2025Read More
Lead Teacher
Big Blue Marble Academy
02.2022 - 04.2024Read More
Forklift Operator
Estes Freight
07.2018 - 11.2020Read More
Locust Grove High School
High School Diploma
Read More