Abigale Cain
Pulaski,VA
Summary
Dynamic leader and problem-solver with a proven track record at Volvo Trucks, enhancing product quality and reducing defect rates by implementing effective quality assurance and product improvement strategies. Skilled in multitasking and teamwork, I excel in fast-paced environments, significantly boosting efficiency and customer satisfaction.
Developed technical and analytical skills in hands-on engineering environment, seeking to transition into new field. Proven ability to troubleshoot and maintain complex systems, ensuring operational efficiency. Ready to leverage technical expertise and problem-solving abilities in new industry.
Thorough Engineering Technician equipped with strong attention to detail and recognize potential issues before problems occur. Highly alert while performing job tasks and determined problem-solver.
Engineering Technician specializing in quality control sector. Analytical thinker skilled collecting data and executing product testing procedures with precision and ease.
Motivated and analytical problem-solver with passion for engineering solutions. Possesses foundational knowledge in mechanical systems and electronics, coupled with hands-on skills in troubleshooting and maintenance. Capable of driving efficiency and innovation in technical operations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Engineering Technician
Volvo Trucks
02.2021 - Current
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Monitored supplier performance, ensuring that all materials met company specifications and maintained strong relationships with vendors to address any concerns promptly.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Developed and implemented procedures to meet product quality standards.
- Reported problems and concerns to management.
Finish Painter
Volvo Trucks
02.2021 - Current
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Calculated amount of paint and other materials needed for each job accurately.
- Mixed and blended paints according to specified colors and consistency.
- Taped off areas to prevent overspray and other accidents.
- Followed safety procedures and properly used protective gear while painting.
- Primed and sealed surfaces to best support paint coats.
- Mixed, matched and blended colors to produce desired effects.
Retail Banker
Woodforest National Bank
08.2019 - 01.2021
- Complied with regulatory, legal and ethical requirements to protect bank assets.
- Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
- Maintained high levels of cash handling accuracy, ensuring proper documentation and adherence to compliance requirements.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
- Collaborated with team members to achieve branch sales targets and enhance overall productivity.
- Increased customer satisfaction by providing personalized banking solutions and exceptional customer service.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
- Identified and reported suspicious patterns of activity to reduce money laundering.
- Improved teller accuracy by conducting regular audits and emphasizing the importance of attention to detail.
- Reduced transaction wait times through efficient multitasking and effective queue management techniques.
- Supported branch operations by performing various administrative tasks such as filing, data entry, and report generation as needed.
- Received loan and utility payments, sending funds to correct destinations.
- Assisted customers with banking needs and inquiries.
- Trained new hires on customer service policies and procedures.
- Performed account maintenance by closing out accounts and changing customer addresses.
Waitress
Dawg House
05.2018 - 08.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Manager
Hardee's Restaurant
12.2017 - 08.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Associate of Applied Science - Business Administration And Management
New River Community College
Dublin, VA12-2025
High School Diploma -
Pulaski County High School
Dublin, VA05-2018
Skills
- Strong leader
- Strong work ethic
- Branch operations
- Strong multitasking
- Cash handling
- Effective multitasking
- Deadline management
- Product development
- Shift scheduling
- Quality assurance
- Teamwork and collaboration
- Product improvement
Timeline
Engineering Technician
Volvo Trucks
02.2021 - Current
Finish Painter
Volvo Trucks
02.2021 - Current
Retail Banker
Woodforest National Bank
08.2019 - 01.2021
Waitress
Dawg House
05.2018 - 08.2019
Manager
Hardee's Restaurant
12.2017 - 08.2019
Associate of Applied Science - Business Administration And Management
New River Community College
High School Diploma -
Pulaski County High School