Professional who is both energetic and poised.
Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
Proven track record of developing long-term relationships with happy customers.
Forward-thinking and hardworking, with a diplomatic communication style aimed at increasing customer engagement and satisfaction.
Ability to use sound judgment and independent decision-making skills to positively impact company success.
People-oriented
Personable
POS software expert
Motivated team player
Training and development
Excellent communication skills
Strong work ethic
Detail-oriented
Staff training and development
Customer service
Cash register familiarity
Operations management
Overview
13
13
years of professional experience
Work History
Assistant Manager
School - 2012, Trinity High School
Euless, TX
02.2021 - Current
Go Specialist
Olive Garden
Grapevine, TX
01.2013 - 12.2020
Provided accurate information on the course and technique
Completed owner paperwork and gathered all necessary information, such as possible allergies, aggressive behavior, preferred food type, and
contact information for the owner
Had planned ahead
Provided each customer with exceptional service by listening to their concerns and answering their questions
Worked closely with the kitchen staff, handling tasks such as conducting research, fielding phone calls, and using time diligence during rush hour
situations.
Army and Airforce Exchange center
Fort Campbell, Kentucky
Worked with the team to improve efficiency on various projects
Exceeded sales targets and met business objectives by motivating employees and promoting targeted products
Provided weekly work schedules to employees to accommodate business demands and vacation requests
Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork
Interacted with customers to assess their needs and recommend products or services
Provided excellent customer service in a timely manner
Communication with customers
I'm in charge of scheduling, inventory control, and stocking.