Abigale Downs
Youngstown,OH
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Overview
16
16
years of professional experience
Work History
Intern
Ohio Living Home Health and Hospice
01.2024 - Current
- Job shadow, patient interaction and case management
- In person experience in working with patients and families who are seeking or receiving hospice services
- Case management to comply with agency standards and provide support to both the patient and caregiver supporting the family dynamic
- Average of 20 hours per week.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Developed effective improvement plans in alignment with goals and specifications.
REGIONAL MANAGER
White Directory Publishing, a Heart Publishing Subsidiary
12.2012 - 01.2021
- Managing offices within Pennsylvania, including 12 Managerial Staff, 40 Salespeople, and 7 Support Staff
- Responsible for a combined $12,5 million in advertising dollars with expected double-digit annual growth
- Utilized system reports and tools to help me achieve flawless execution of the company investment plan and ensured goals were met
- Other responsibilities included the development and success of each person on my team, ensuring influential sales transaction management and pipeline development.
- Promoting a positive hands-on coaching strategy was critical to my success in this position.
Owner
Downs & Company
06.2008 - 02.2012
- Business manager and strategist
- Social media and print marketing management, including advertisement design, company financials, and customer care.
- Streamlined operations and prioritized tasks, allowing overall staff to increase revenue by 25%.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring team members completed all tasks accurately and efficiently.
Education
Bachelor of Science - Bachelor of Social Work with a focus on gerontology
08.2024
- Honors: Dean’s List (2 times), President’s List (4 times)
- GPA: 3.71
- Dean's List Spring 2022, Fall 2022, Spring 2023, Fall 2023, Spring 2024
- Continuing education in Social Work
Bachelor of Arts - Business Administration And Management
06.1996
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Multitasking and Organization
- Interpersonal and Social Skills
- Creative and Resourceful
- Client Relationships
Timeline
Intern - Ohio Living Home Health and Hospice
01.2024 - Current
REGIONAL MANAGER - White Directory Publishing, a Heart Publishing Subsidiary
12.2012 - 01.2021
Owner - Downs & Company
06.2008 - 02.2012
Youngstown State University - Bachelor of Science, Bachelor of Social Work with a focus on gerontology
Oregon Institute of Techknowlogy - Bachelor of Arts, Business Administration And Management
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