ABIGALE J. LAND

• Coordinated children's library book clubs and early literacy activities.
• Guided children in selecting books aligned with their interests and reading levels.
• Delivered exceptional customer service by promptly addressing inquiries and resolving issues with knowledgable, attentive, and friendly help.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

• Coordinated in-home learning for three children ages 7, 9, and 12 ensuring engagement and understanding.
• Monitored student progress and adapted lesson plans to meet individual learning needs.
• Taught reading, writing, math, science, piano, comprehension and social studies.

• Ensured each customer felt welcomed and supported, providing tailored assistance for their needs.
• Executed cashiering duties, including operating register and processing payments through cash, card, and check.
• Guided customers in selecting plants suitable for their space, budget, and sunlight conditions.
• Supported store operations during peak seasons to ensure efficient service.

• Performed cashier duties, including organizing, cleaning, preparing display tables, and managing day-to-day operations.
• Processed cash payments for customer purchases at the register, card, and mobile payments at university bookstore register
• Assisted students with inquiries about textbooks, course materials, and general merchandise.

• Maintained profit and loss calculator for individual projects, highlighting profitability metrics.
• Verified meter and payment data against internal reports.
• Reviewed budgets, expenses, and pricing to support financial control.

• Handled customer complaints, answered phone calls, wrote service tickets, and filed paperwork to ensure efficient office operations.

• Sold funeral plots to city residents, and helped them make burial arrangements.

• Provided excellent customer service at all times while interacting with both internal and external customers.