Abigale Peterson
Learning Manager
Reno
Summary
Experienced with creating and implementing learning strategies to improve on the job efficiency outcomes. Utilizes project management skills to deliver comprehensive training programs. Strong understanding of curriculum development and team leadership, ensuring successful learning initiatives.
Overview
9
9
years of professional experience
23
23
years of post-secondary education
Work History
Learning Manager
ADI
02.2024 - Current
- Cultivated a positive learning environment that fostered collaboration, active participation, and open exchange of ideas among employees at all levels of the organization.
- Consistently tracked employee progress, providing constructive feedback and offering additional assistance when needed.
- Promoted a culture of continuous improvement through ongoing evaluation of company-wide training needs analysis processes.
- Evaluated current learning materials and resources for effectiveness, making necessary improvements to optimize the learning experience.
- Trained Management and supervisors in our new WMS system, both in our Canadian and US sites.
- Scheduled and attended monthly safety meetings, writing the course of action and talking points.
- Planned and coordinated learning events and activities such as PO receiving and Put away. Along with necessary PIT training and evaluations.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Managed new employee orientation training process for more than 85* employees within the year.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Created an onboarding PowerPoint for new hires across the network.
- Conducted training courses and prepared videos for long-term use.
- Directed field training to enhance participants' skills.
- Coordinated and prioritized required training courses for all employees and management.
Trainer 1
PetSmart Distribution Center
12.2021 - 02.2024
- One of 3 trainers on the weekday shift responsible for the NHO and training process for an 800k square foot building.
- Productivity, Quality, Reliability and Safety advocate
- Coordinate training schedules for 4-6 associates weekly
- Equipment training and certifying for dock stocker (with slip/clamp attachments), center riders and reach truck
- Run ZZ and scrubbing reports to track associate progression in production
- Partner with leadership to ensure network change initiatives cascade
- Walk candidates, conduct interviews with potential hires
- JSA, ATRs with TMs, meetings with managers at 120 hours for new hires
- In-process: establishing a network training SOP for trainers
Inbound Operations
PetSmart Distribution Center
02.2018 - 12.2021
- Container unload trainer: indirect position assigned to onboard new hires and dept transfers to follow SOPs for network deconsolidation program.
- Loading trailers for other PetSmart DCs making sure pallets are no higher than 8ft tall, staging 30 footprints quickly and gently, and making weight for the trailer.
- Vendor compliance programs to ensure damage, infestation don’t pass downstream
- Unloading LTL and TL trailers efficiently without causing damages, staging correctly for immediate customer, put away driver, live loads SLA two-hr. mark. Collect AIDM information for vendor accountability.
- Putaway, bulk pick and replenishment
Order Fill Associate
PetSmart Distribution Center
06.2016 - 02.2018
- Mod and Rack pick
- Picking for performance; being reliable, adapting to needs, and working with a sense of urgency.
Education
Bachelor of Science - Human Resources Management
Western Governers College
05.2001 - 01.2024
Associates - Business Management
University of Dubuque
Skills
- Detail-oriented approach
- Proactive approach
- Skilled in Microsoft applications
- Effective task prioritization
- Goal-oriented individual
- Effective problem resolution
- Rapid learner
- Collaborative team member
- Verbal and non-verbal communication
- Adaptive learning
- Technical training
- PIT trainer certified
Awards And Acknowledgements
- Team Player Award: for taking over our inventory department on multiple occasions due to staffing. (ADI)
- SPOT Award, First responder award for a significant injury of another TM. (PetSmart)
Accomplishments
- Collaborated with team of 5 in the development of the ADI training program.
Timeline
Learning Manager
ADI
02.2024 - Current
Trainer 1
PetSmart Distribution Center
12.2021 - 02.2024
Inbound Operations
PetSmart Distribution Center
02.2018 - 12.2021
Order Fill Associate
PetSmart Distribution Center
06.2016 - 02.2018
Bachelor of Science - Human Resources Management
Western Governers College
05.2001 - 01.2024
Associates - Business Management
University of Dubuque
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