Abigale Peterson
Learning Manager
Reno,Nevada
Summary
Experienced in creating and implementing effective learning strategies to enhance on-the-job efficiency outcomes. Successfully delivers comprehensive training programs using project management skills. Possesses a strong understanding of curriculum development and team leadership, ensuring the success of learning initiatives.
Overview
9
9
years of professional experience
23
23
years of post-secondary education
Work History
Learning Manager
ADI
02.2024 - Current
- Cultivated a positive learning environment that fostered collaboration, active participation, and open exchange of ideas among employees at all levels of the organization.
- Consistently tracked employee progress, providing constructive feedback and offering additional assistance when needed.
- Promoted a culture of continuous improvement through ongoing evaluation of company-wide training needs analysis processes.
- Evaluated current learning materials and resources for effectiveness, making necessary improvements to optimize the learning experience.
- Trained Management and supervisors in our new WMS system, both in our Canadian and US sites.
- Scheduled and attended monthly safety meetings, writing the course of action and talking points.
- Planned and coordinated learning events and activities such as PO receiving and Put away. Along with necessary PIT training and evaluations.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Managed new employee orientation training process for more than 85* employees within the year.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Created an onboarding PowerPoint for new hires across the network.
- Conducted training courses and prepared videos for long-term use.
- Directed field training to enhance participants' skills.
- Coordinated and prioritized required training courses for all employees and management.
Trainer 1
PetSmart Distribution Center
12.2021 - 02.2024
- One of 3 trainers on the weekday shift responsible for the NHO and training process for an 800k square foot building.
- Productivity, Quality, Reliability and Safety advocate
- Coordinate training schedules for 4-6 associates weekly
- Equipment training and certifying for dock stocker (with slip/clamp attachments), center riders and reach truck
- Run ZZ and scrubbing reports to track associate progression in production
- Partner with leadership to ensure network change initiatives cascade
- Walk candidates, conduct interviews with potential hires
- JSA, ATRs with TMs, meetings with managers at 120 hours for new hires
- In-process: establishing a network training SOP for trainers
Inbound Operations
PetSmart Distribution Center
02.2018 - 12.2021
- Container unload trainer: indirect position assigned to onboard new hires and dept transfers to follow SOPs for network deconsolidation program.
- Loading trailers for other PetSmart DCs making sure pallets are no higher than 8ft tall, staging 30 footprints quickly and gently, and making weight for the trailer.
- Vendor compliance programs to ensure damage, infestation don’t pass downstream
- Unloading LTL and TL trailers efficiently without causing damages, staging correctly for immediate customer, put away driver, live loads SLA two-hr. mark. Collect AIDM information for vendor accountability.
- Putaway, bulk pick and replenishment
Order Fill Associate
PetSmart Distribution Center
06.2016 - 02.2018
- Mod and Rack pick
- Picking for performance; being reliable, adapting to needs, and working with a sense of urgency.
Education
Bachelor of Science - Human Resources Management
Western Governers College
05.2001 - 01.2024
Associates - Business Management
University of Dubuque
Skills
- Precision-focused methodology
- Initiative-driven mindset
- Proficient in Microsoft applications
- Effective task prioritization
- Results-driven professional
- Proficient in problem resolution
- Quick learner
- Effective team collaborator
- Proficient in both verbal and non-verbal communication
- Adaptive learning
- Specialized technical training
- Certified PIT trainer
Awards And Acknowledgements
- Team Player Award: for taking over our inventory department on multiple occasions due to staffing. (ADI)
- SPOT Award, First responder award for a significant injury of another TM. (PetSmart)
Accomplishments
- Collaborated with team of 5 in the development of the ADI training program.
Timeline
Learning Manager
ADI
02.2024 - Current
Trainer 1
PetSmart Distribution Center
12.2021 - 02.2024
Inbound Operations
PetSmart Distribution Center
02.2018 - 12.2021
Order Fill Associate
PetSmart Distribution Center
06.2016 - 02.2018
Bachelor of Science - Human Resources Management
Western Governers College
05.2001 - 01.2024
Associates - Business Management
University of Dubuque
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