Seasoned General Merchandise Manager at Safeway, adept in profit maximization and inventory management, significantly enhancing customer experience through innovative merchandising techniques. Demonstrated leadership in coordinating workflows and promoting team performance, achieving notable sales growth. Skilled in both demand planning and fostering a positive work environment.
Overview
16
years of professional experience
Work History
Safeway
General Merchandise Manager
04.2019 - Current
Job overview
Responsible for increasing sales, improving gain, and containing cost
Rainstaffing patterns for the department
Replace stock in displays and on shelves as needed
Perform daily inventory and order necessary supplies to maintain adequate inventory
Create orders in handhelds
Help other departments, front end -cashier, PIC and file maintenance
File Maintenance duties – print signs and tags for shelves and displays and run store update for prices
PIC (Person In Charge) duties – provide customer service, responsible for handling emergencies, customer complaints, employee or customer accidents and supervising store personnel
Supervises the sales floor to monitor service and replenishment of products
Replaces stock in the displays surrounding the checkout area
Assists in maintaining a clean and safe work environment within the store
Assists cashiers with computers, registers, and scanner issues
Responsible for performing basic office functions to assist customers and personnel and closing the store
Safeway - Frozen
Food Manager
10.2017 - 04.2019
Job overview
Stock and merchandise frozen food aisles and end caps
Rotate product as new product comes in
Maintain backroom freezer for backstock
Complete daily records of freezer temperature logs and cashier
Safeway
Night Stocker
03.2017 - 10.2017
Job overview
Break down grocery loads from pallets, stock to shelf
Face and straighten up the shelves
Target
Logistics Team Member
09.2011 - 05.2014
Job overview
Work with teams in a fast-paced setting
Unload freight trucks
Stock and organize merchandise on sales floor and receiving room
JoAnn Fabrics
Operations Team Leader
11.2008 - 01.2010
Job overview
Responsible for overseeing day-to-day operations of the team, distributing the workload amongst staff, and making sure motivation and performance levels are maintained
Train new team members, be a resource for other staff members
Managing team performance and progress, schedules, and staff attendance
Enforce all company approved policies and procedures
Complete staff performance evaluations
Managing cash office duties, register, and processing returns
Monitors inventory process, exception counts and building equipment
Responsible for operational controls to minimize shrink for cash management policies, internal audit procedures, loss prevention and inventory
Ensures work areas are organized to planograms
Ensure a clean, safe and friendly working environment
Education
Evergreen High School
High School Diploma
06.2003
Skills
Department performance
Profit maximization
Demand planning
Order fulfillment
Workflow coordination
Inventory management
Customer Experience Support
Merchandising techniques
Promotional planning
Visual Merchandising Coordination
Merchandising for Seasonal Collections
Seasonal Supply Coordination
Work Preference
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Important To Me
Career advancementWork-life balanceFlexible work hoursPaid time offPaid sick leave401k match