Abigayle Clark
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
General Manager
Starbucks
02.2019 - 12.2022
- Managed team members by establishing comprehensive training to improve productivity and and compliance of standards.
- Developed and implemented strategies to increase sales and profitability.
- Manage attendance and tardiness.
- Assisted in recruiting, hiring and training of team members.
- Assign daily tasks and roles in shifts.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
Supervisor
The Greenery Cafe (Seasonal)
01.2022 - 10.2022
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Assistant Manager
Starbucks Applegreen
05.2022 - 07.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Office Manager
Anchorage By The Sea
07.2023 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Education
High School Diploma -
Arizona Agribusiness & Equine Center Inc. - Red Mountain
Mesa, AZ04.2020
Skills
- Office Management
- Billing
- Contract Administration
- Bookkeeping
- Inventory Control
- Staff Hiring
- Team Supervision
- Policy Development
- Administrative Support
- Customer Service
- Training and Coaching
Timeline
Office Manager
Anchorage By The Sea
07.2023 - Current
Assistant Manager
Starbucks Applegreen
05.2022 - 07.2023
Supervisor
The Greenery Cafe (Seasonal)
01.2022 - 10.2022
General Manager
Starbucks
02.2019 - 12.2022
High School Diploma -
Arizona Agribusiness & Equine Center Inc. - Red Mountain