Abigayle Helms
Whitney
Summary
Dedicated waiter with extensive experience in food service, adept at addressing diverse customer needs while ensuring a professional demeanor. Proven ability to deliver efficient service in high-pressure environments, maintaining composure during peak hours. Experienced in training new staff, contributing to team development and operational efficiency.
Overview
3
3
years of professional experience
Work History
Car hop
Sonic
Whitney
03.2025 - 06.2025
- Operated cash register accurately and efficiently to process customer payments.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Ensured that all products were prepared in accordance with established recipes while meeting quality standards set forth by management team.
- Stored food items properly according to health regulations such as date coding perishable goods before placing them into storage containers.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Prepared drinks, condiments, and food items according to restaurant standards.
- Adhered to company policies regarding dress code, attendance requirements, break times.
- Monitored inventory levels of food items to ensure adequate stock was available throughout shift.
Drive-Thru Cashier
Kona Ice
Whitney
01.2025 - 03.2025
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Verified that orders were accurate and complete before delivering them to customers.
- Ensured compliance with all health regulations related to food handling practices.
- Maintained cleanliness of work area throughout shift.
- Inspected kitchen equipment regularly for proper functioning and safety hazards.
- Greeted customers, took orders, and provided product information.
Cashier
McDonald's
Whitney
10.2024 - 01.2025
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Worked closely with front-end staff to assist customers.
Professional Cleaner
EFI
Whitney
04.2024 - 09.2024
- Ensured that all safety protocols were followed while operating machinery like buffers or vacuums.
- Emptied trash cans and ensured recycling bins were separated properly.
- Maintained a clean work environment at all times by sweeping, dusting, mopping the work area regularly.
- Performed routine maintenance tasks such as replacing air filters in HVAC systems.
- Managed multiple tasks simultaneously while adhering to strict timelines.
- Assisted in training new employees on proper use of cleaning equipment and techniques used in the industry.
- Swept, mopped, and vacuumed floors of all types in industrial and residential settings.
- Operated power washers safely to clean exterior surfaces such as driveways and sidewalks.
Custmer service specialist
The beauty trap
Whitney
01.2024 - 04.2024
- Followed up with customers after transactions to ensure satisfaction levels were met.
- Maintained up-to-date knowledge of product features and benefits.
- Maintained a high level of professionalism while interacting with customers via phone or email.
- Developed strategies for improving customer service processes based on feedback from customers and team members.
- Processed returns, refunds, exchanges according to company policies and procedures.
- Performed data entry of customer orders into the company's order management system.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
Restaurant Waiter
R&K cafe
Whitney
08.2023 - 12.2023
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Resolved customer complaints in a polite manner according to company policy.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Participated in banquets or catering functions held outside restaurant premises.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Waitress
Tres hermanos
Whitney
05.2022 - 08.2023
- Processed payments accurately using cash registers or POS systems.
- Assisted in seating guests at tables or booths.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Took orders for food and drinks and delivered them to guests.
- Communicated daily specials to customers.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Developed positive relationships with regular customers through friendly conversation.
Education
High School Diploma -
Whitney Highschool
Whitney, TX01-2024
Skills
- Cash handling procedures
- Inventory management
- Customer relationship management
- Customer service
- Attention to detail
- Ordering procedures
- Restaurant policies
- Willing to learn
- Food preparation
- Works Well Under Pressure
- Food safety compliance
- Cleaning and sanitizing
- Fast and efficient
- Flexibility
References
References available upon request.
Timeline
Car hop
Sonic
03.2025 - 06.2025
Drive-Thru Cashier
Kona Ice
01.2025 - 03.2025
Cashier
McDonald's
10.2024 - 01.2025
Professional Cleaner
EFI
04.2024 - 09.2024
Custmer service specialist
The beauty trap
01.2024 - 04.2024
Restaurant Waiter
R&K cafe
08.2023 - 12.2023
Waitress
Tres hermanos
05.2022 - 08.2023
High School Diploma -
Whitney Highschool
Similar Profiles
Kaden GloverKaden Glover
Carhop at SonicCarhop at Sonic
Griffin SelfGriffin Self
Cook Shift Leader at SonicCook Shift Leader at Sonic
Naysa DillardNaysa Dillard
Shift Leader at SonicShift Leader at Sonic
Jasper GrayJasper Gray
Food Server/Car Hop at SonicFood Server/Car Hop at Sonic
Joel ThornburgJoel Thornburg
Laborer at Johnson State WideLaborer at Johnson State Wide