Abigayle Sheets
Bristol,Tennessee
Summary
Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
6
6
years of professional experience
Work History
Sales Associate
Amvets Post 5
03.2023 - Current
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer service orders promptly to increase customer satisfaction.
Receptionist
H&r Block
11.2019 - 04.2022
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Compiled information from files and research to satisfy information requests.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
Powder Coat Painter
Hapco
11.2020 - 05.2021
- Participated in regular safety meetings and trainings to stay up-to-date on industry best practices for safe powder coating operations.
- Troubleshot any problems during the painting process, quickly identifying root causes and implementing appropriate solutions.
- Verified production workflow, quality parts and delivery met required timeframes.
- Executed work orders for painting team as part of larger project schedule.
- Performed quality inspections on completed pieces, identifying any defects or inconsistencies in the finish.
- Proactively communicated with team members on project status updates and any potential challenges or delays, fostering a collaborative work environment.
Cashier
Michaels Arts And Crafts
06.2018 - 12.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register to record transactions accurately and efficiently.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Tennessee High School
Bristol, TN05.2016
Skills
- Sales Records Management
- Task Prioritization
- Listening Skills
- Reliable and Responsible
- Multi-tasking strength
- Policy and Procedure Adherence
- Computer Proficiency and Microsoft Office
- Engaging with Diverse Customers
- Cleaning techniques
- Problem-solving aptitude
- Meeting deadlines
- Sales floor organization
Timeline
Sales Associate
Amvets Post 5
03.2023 - Current
Powder Coat Painter
Hapco
11.2020 - 05.2021
Receptionist
H&r Block
11.2019 - 04.2022
Cashier
Michaels Arts And Crafts
06.2018 - 12.2019
High School Diploma -
Tennessee High School