Abigayle Strano
Kansas City,MO
Summary
Innovative professional with background in diverse computer occupations. Skilled in developing and implementing software solutions that streamline operations and increase efficiency. Strengths include strong analytical abilities, problem-solving skills, and adaptability to new technologies. Contributed to projects that significantly improved system functionality and user satisfaction. Thrives under pressure and consistency earns high marks for work quality and speed. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
3
3
years of professional experience
Work History
IT Intern - EHS
Custom Truck One Source
Kansas City , MO
07.2023 - Current
- Developed and implemented EHS training programs for employees.
- Prepared reports for management summarizing EHS performance indicators.
- Provided training sessions on using direct marketing software tools such as Salesforce Marketing Cloud.
- Drafted communications and marketing materials for events for EHS team.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Facilitated resolution of conflicts between team members when necessary.
- Created and implemented processes to ensure successful completion of projects.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Ensured compliance with company policies and regulations.
- Ensured that deadlines were met by setting realistic goals.
- Promoted a culture of collaboration within the team.
- Prepared presentations using Microsoft Office Suite applications.
- Coordinated meetings, conferences, travel arrangements.
Special Events, Marketing, and Promotions Assistant
University of Manitoba
Winnipeg, Manitoba
07.2023 - 05.2024
- Established protocols for responding quickly and efficiently to customer inquiries or complaints before, during, and after an event.
- Monitored event progress by tracking expenses against budget and adjusting as needed.
- Organized and facilitated vendor meetings to ensure successful execution of all events.
- Coordinated with marketing team for promotional materials for each event.
- Managed event staff onsite during each event to ensure smooth operations.
- Created post-event reports summarizing key metrics such as attendance numbers and ROI.
- Collaborated with local businesses to secure sponsorships for school teams.
- Distributed promotional materials at trade shows and conventions.
- Collaborated with external agencies to develop strategies for increasing brand awareness.
- Developed a comprehensive in-game performance schedule and recruitment plan.
- Manage and coordinate the 'Head of the Herd' youth program.
- Worked alongside events team to manage recruitment, training, hiring, and supervision of student staff and volunteers focused on promotions.
- Successfully oversaw pre game sales and addressed customer questions related to ticket purchases.
- Ensured efficient management of promotional item inventory
- Worked in collaboration with marketing team to carry out sponsorship deliverables based on sponsor agreements.
Special Event and Marketing - National Championship
Bison's Sports
Winnipeg, Manitoba
08.2022 - 05.2024
- Contributed to the planning, promotion, and successful execution of prestigious events including the Championship Opening Ceremonies, Awards Banquet, Closing Ceremonies, and Medal Presentation in collaboration with the steering committee.
- Successfully implemented ticket sales plan by working closely with the marketing director
- Developed programs, promotional signage, and other materials in collaboration with Marketing Director.
- Assisted in sponsor communication and managed gift in-kind requirements for hospitality rooms.
- Manage championship merchandise. Developed strategies for optimizing inventory, driving sales, and executing pre-sale activities.
- Served as primary contact person responsible for responding to inquiries about events.
- Monitored event budgets to ensure accuracy and efficiency in spending.
Customer Service Representative /Assistant Finance Administrator
The RINK
Winnipeg , Manitoba
07.2021 - 08.2023
- Ensured excellent service delivery to all customers
- Provided effective call and email support to various departments within RINK.
- Maintain constant awareness of all programming updates
- Updating paperwork, maintaining documents and word processing (ie: check in sheets)
- Assisted with the organization, cleanliness, and maintenance of common areas.
- Contributed to retail sales support
- Provided support for visitor/client reception
- Creating, maintaining and entering information into databases (ie: EZ Facility)
- Played an instrumental role in accomplishing necessary tasks for the team
- Documenting and communicating actions and needs as a contribution to team effort
- Created spreadsheets to track budget expenses and income.
- Assisted in the preparation of financial statements and reports, including monthly and annual accounts.
- Processed payments received from customers in an accurate and timely manner.
- Maintained a record of all financial transactions, ensuring accuracy and completeness.
- Provided administrative support to the finance department, such as filing documents and responding to queries.
- Assisted in the preparation of monthly financial statements, including balance sheets, income statements, and cash flow statements.
- Provided support in developing new policies related to financial management.
Education
Bachelor of Science - Community Development And Recreation Management
University of Manitoba
Winnipeg, Manitoba 06-2024
Skills
- Project Planning
- Schedule Management
- Procedure Development
- Risk Management
- Work flow planning
- Project development
- Project Management
- Vendor Sourcing
- Strategic Planning
- Document Management
- Workforce training
- Project tracking
- Event Planning
- Communications management
- Branding
- Business Administration
- Strategy Development
- Contract negotiation expertise
- Ticket Sales
- Registration management
- Events planning trends
- Managing events start to finish
- Event products and services promotion
- Social Media Promotion
Timeline
IT Intern - EHS
Custom Truck One Source
07.2023 - Current
Special Events, Marketing, and Promotions Assistant
University of Manitoba
07.2023 - 05.2024
Special Event and Marketing - National Championship
Bison's Sports
08.2022 - 05.2024
Customer Service Representative /Assistant Finance Administrator
The RINK
07.2021 - 08.2023
Bachelor of Science - Community Development And Recreation Management
University of Manitoba