Abigya Abeje
Silver Spring,USA
Summary
Data analyst with experience in data collection, cleaning, and interpretation. Skilled in requirement analysis, software development, and database management with strong knowledge of IT and business processes.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Universities at Shady Grove Recreation Center
- Current
- Managed transaction data and records, reducing errors by 10% and optimizing guest attendance coordination for events
Customer Service Associate & Cashier
Tora Beauty Supply
01.2022 - Current
- Analyzed sales data to increase sales by 15% through targeted promotions and improved product placement
- Trained 5+ associates, increasing customer satisfaction by 25% by addressing feedback and service gaps
Customer Service Associate & Cashier
Designer Brands Inc (DSW)
10.2021 - Current
- Exceeded sales targets by 10% using data-driven service personalization, fostering customer loyalty
- Boosted loyalty program sign-ups by 30%, receiving Employee of the Month twice for sales and service excellence
Teacher Assistant
Kumon Math and Reading Center
08.2018 - 04.2020
- Improved student performance by 25% using individualized tutoring based on analyzed performance data
- Achieved 90% student retention through a supportive and motivating learning environment
Education
Bachelor of Science - Information Science
University of Maryland, College Park
05.2025
Associate of Arts - Information Science and Systems
Montgomery College
05.2023
Skills
- Python
- R
- SQL
- Microsoft Excel
- Google Suite
- Data Cleaning
- Statistical Analysis
- Database Design
- Reporting
Certification
- OMSE Academic Excellence Society & ALD Honor Society, 2024
- Dean’s Award – Academic Excellence, Montgomery College, 2023
- Member, Amazon's Women of the World
Timeline
Customer Service Associate & Cashier
Tora Beauty Supply
01.2022 - Current
Customer Service Associate & Cashier
Designer Brands Inc (DSW)
10.2021 - Current
Teacher Assistant
Kumon Math and Reading Center
08.2018 - 04.2020
Associate of Arts - Information Science and Systems
Montgomery College
- OMSE Academic Excellence Society & ALD Honor Society, 2024
- Dean’s Award – Academic Excellence, Montgomery College, 2023
- Member, Amazon's Women of the World
Front Desk Associate
Universities at Shady Grove Recreation Center
- Current
Bachelor of Science - Information Science
University of Maryland, College Park
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