Abijah Larose
Lawrenceville,GA
Summary
Multi-lingual customer service agent with 2+ years of experience. Great team player. Able to provide support in French, Spanish, Haitian Creole and English. Organized, detail oriented and experienced in properly handling customer inquiries. Excellent time management skills. Committed to creating an environment that is conducive to achieving increased sales and satisfaction .
Overview
2
2
years of professional experience
Work History
Bartender/Server
Le Point Cafe
02.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Processed orders and sent to kitchen employees for preparation.
Customer Service Agent/Medical Interpreter
Tyra’s Recovery House
11.2021 - 12.2022
- Provided primary customer support to internal and external customers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs, complaint or other issues with services.
- Scheduled clinic appointment for guests.
- Translated languages (French, Spanish, Haitian creole)
- Explain hospital policies, translated procedural information to facilitate understanding between patients and doctor.
Education
No Degree - Surgical Assistant
Alta Formacion Profesional Dominico Americana
Santo Domingo, Dominican Republic12.2021
M.D. - General Physician
Universidad Tecnologica De Santiago (UTESA)
Santiago De Los Caballeros, Domican Republic.11.2021
No Degree - Bartender/Server
Escuela Vocacional De Las Fuerzas Armadas
Barahona, Donican Republic.12.2012
High School Diploma -
Centre De Formacion Classique Et Economique (CFCE)
Port-au-Prince, Haiti07.2009
Skills
- Ability to Multitask
- Teamwork
- Adaptability
- Ability to work under pressure
- Fast learner
- Time management
- Customer Service
- Responsible
Languages
French
Haitian Creole
Spanish
English
Timeline
Bartender/Server
Le Point Cafe
02.2023 - 07.2023
Customer Service Agent/Medical Interpreter
Tyra’s Recovery House
11.2021 - 12.2022
No Degree - Surgical Assistant
Alta Formacion Profesional Dominico Americana
M.D. - General Physician
Universidad Tecnologica De Santiago (UTESA)
No Degree - Bartender/Server
Escuela Vocacional De Las Fuerzas Armadas
High School Diploma -
Centre De Formacion Classique Et Economique (CFCE)
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