Dedicated, successful and proven Master Data Team Lead with over 15 years of managerial experience. Skilled in Business Process Improvement, Cross-functional Team Leadership, and Continuous Improvement. Extensive experience in various master data domains. Strong organizational and people-management skills.
Overview
32
32
years of professional experience
Work History
Master Data Team Lead
CAMPBELL SOUP COMPANY
12.2006 - Current
Implementation of new Master Data Management solution, Reltio, for the Vendor Master Data domain.
Instrumental in creating an additional $100M in working capital through various iterations of Project Fuel; vendor terms extension, Pay From Best Of, Dynamic Discounting
Instrumental in integrating acquired companies onto SAP, Ariba SIPM
Implementation of Ariba supplier self-registration portal (SIPM) and ServiceNow service management tool
Governance and oversight of the supplier and finance master data domains for the Campbell's Enterprise, working cross-functionally with business units such as Global Procurement, BPS, Transportation, General Accounting, Finance, Supply Chain, Corporate Audit and Harmony teams
Trained and managed Accenture team resources during project Triangle, including remote and onshore knowledge transfer
Created and implemented best practice processes for multiple data domains
Developed key performance metrics and SLA to include communication with clients and team
Developed and implemented best practice processes with internal control
Ensure the quality and integrity of data loads during projects
Change-management during implementation of SAP (Project Harmony)
Developed and implemented data cleansing health metrics.
Trained new team members by relaying information on company procedures.
Project Coordinator/Office Supervisor
COMPUCOM SYSTEMS, INC
03.2004 - 12.2006
Responsible for overseeing, coordinating, scheduling and managing the retrieval, redeployment and/or disposal of client assets for 13 different Fortune 1000 clients
Asset management
Generate multiple daily, weekly and monthly reports for clients
Created complete and accurate technical and user requirements via Statements of Work and other required documentation
Process work orders for billing and generate revenue in excess of $2 million
Support the MCE Depot Manager in all office procedures, processes and documentation
Maintain inventory levels for office, warehouse and technical supplies
Created multiple in-house forms
Created a metric for tracking productivity in multiple areas (technicians, warehouse, administrative)
Assist in the hire and release of associates, maintaining personnel files, submitting requisitions and Onboarding forms
Approve associate time cards for payroll
Approve service and purchase orders
Establish and maintain relationships with temporary agencies
Review and approve vendor and carrier invoices.
Customer Service Representative
ALLIANCE DATA SYSTEMS
04.2002 - 03.2004
Responsible for assisting customers with their credit card accounts
Answer inbound service calls regarding questions, problems, and concerns on the accounts
Update customer account records, process incoming mail and make credit limit increase determinations for customers.
Office/Operations Supervisor
COMMNET INTERNATIONAL, INC
01.1992 - 04.2000
Responsible for all day-to-day operations involving administrative support, purchasing, inventory, order entry, shipping, receiving, and facilities maintenance
Established, implemented, and maintained policies and procedures affecting these areas
Hired and trained new employees, supervised support staff of five, and conducted employee performance evaluations
Increased profit margins 10% by working with vendors on special pricing, availability, vendor support, delivery schedules
Partnered to create database and e-commerce site for new on-line business with Fortune 500 customer
Launched a RMA database for internal use on tracking and maintaining all returns
Implemented company security (security cameras, card swipe entry system)
Coordinated and managed all aspects of a 10,000 square foot facility expansion project
Provided support in technical buildups on desktops, notebooks, mini-towers, and servers
Reviewed and approved vendor invoices, resolving all billing issues.
Education
Bachelor of Science - Business Administration
The Rutgers University
Camden, NJ
08.2023
Associate in Science - Business Administration
Camden County College
Blackwood, NJ
High School Diploma - Major/Minor
Camden County Vocational and Technical School
Gloucester, NJ
Skills
Proficient in Microsoft Office Suite
Extensive knowledge of SAP ECC, Ariba SIPM, Reltio MDM, ServiceNow
Ability to work with several operating systems
Data and process management and governance
Proven relationship-builder with unsurpassed interpersonal skills
Project Lead
Resourceful team player who excels at building trusting relationships with customers and colleagues
Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts
Hard worker
Highly motivated and detail-oriented
Computer-literate performer with extensive software proficiency covering wide variety of applications
Innovative problem-solver who can generate workable solutions and resolve complaints
Dependable, responsible contributor committed to excellence and success