Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Mitchell

Mechanicsville,VA

Summary

Dynamic Interior Design Consultant with over 15 years of experience, excelling in space planning and furniture selection. Proven track record of building strong client relationships and delivering innovative design solutions, resulting in increased referrals and repeat business. Adept at visual storytelling and attention to detail, ensuring exceptional project outcomes. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

15
15
years of professional experience

Work History

Interior Design Consultant

Havertys Furniture
01.2023 - Current
  • Built strong relationships with clients through clear communication and quality service, leading to referrals and repeat business.
  • Assist sales consultants with design plan for clients looking to purchase furniture, rugs, art, and accessories. Home visits and full floor plans with a presentation are given to each client. The presentation includes a full comprehensively design for each space specified by the client.
  • Stayed up-to-date on industry trends and best practices, incorporating innovative techniques into designs.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Presented design concepts through detailed sketches, renderings, and presentations, effectively communicating ideas to clients.
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Determined personalized needs, tastes and design preferences through thorough client consultations.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.

Business Owner

Self
04.2020 - 01.2023
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Consulted in the selection of all finishes, materials, lighting fixtures, furniture, color palette, and all home accessories.
  • Consulted in the selection of functional and decorative window treatments.

Interior Design Sales Consultant

Ethan Allen Furniture
05.2018 - 04.2020
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Developed, maintained and utilized diverse client base.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Interior Designer

Glave & Holmes Architects
01.2016 - 05.2018
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Stayed up-to-date on industry developments by attending trade shows, workshops, networking events, maintaining professional certifications consistently honing expertise in the field.
  • Participated in furniture selection and documentation of specifications.
  • Led interior design across conceptual, schematic, design development, and construction document phases.
  • Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.
  • Developed comprehensive design concepts through sketches, renderings, and Indesign presentations.
  • Prepared product and layout documents implementing diverse design concepts.
  • Conducted site visits and meetings with clients to gather necessary information for successful project execution.
  • Balanced aesthetics with functionality by choosing appropriate materials, finishes, and furnishings that met client needs.

Sales Consultant

Havertys Furniture
07.2010 - 03.2016
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Set and achieved company defined sales goals.

Education

Bachelor of Arts - Interior Design

Virginia Commonwealth University
Richmond, VA
05-2007

Skills

  • Furniture selection and design
  • Space planning
  • Finishes and materials selection
  • Lighting and accessories selection
  • Adapting quickly while staying focused on my goal (10 years)
  • Attention to detail (10 years)
  • Confidently interacting with new people (10 years)
  • Visual storytelling
  • Quick to absorb knowledge and training (10 years)
  • Residential building projects
  • Presentation Skills
  • Construction (10 years)
  • Adept at analyzing and identifying weaknesses in a system and creating a solution (10 years)

Timeline

Interior Design Consultant

Havertys Furniture
01.2023 - Current

Business Owner

Self
04.2020 - 01.2023

Interior Design Sales Consultant

Ethan Allen Furniture
05.2018 - 04.2020

Interior Designer

Glave & Holmes Architects
01.2016 - 05.2018

Sales Consultant

Havertys Furniture
07.2010 - 03.2016

Bachelor of Arts - Interior Design

Virginia Commonwealth University

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