Abiodun Omisore
Brooklyn Park,MN
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning, and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Facilities Management Administrative Support Specialist
Carl Zeiss Industrial Metrology
Maple Grove, MN
10.2014 - Current
- Assist in the maintenance of facilities, including buildings, equipment, and grounds. This involves performing routine inspections, identifying maintenance needs, and coordinating repairs with relevant vendors or maintenance personnel.
- Contribute to maintaining a safe and secure environment by conducting safety inspections, ensuring compliance with safety regulations, and implementing security measures such as access control systems and CCTV monitoring.
- Maintain inventory of facility supplies, equipment, and materials, ensuring adequate stock levels and timely replenishment.
- Created and maintained facility management documents, such as service contracts and purchase orders.
- Assisted with the coordination of building maintenance projects, including scheduling contractors for repairs or installations.
- developing and implementing emergency response plans, including evacuation procedures, fire drills, and emergency communication protocols
- Maintained a clean workspace environment in order to ensure safety standards are met.
- Updated security access control systems as needed due to employee transfers or terminations.
- Researched new technologies that could improve efficiency within the facilities management department.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Quality Assurance Manager
Boston Scientific
Maple Grove, MN
09.2012 - 01.2024
- Reviewed customer complaints and identified trends in order to develop corrective action plans.
- Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
- Monitored production activities for conformance to established quality requirements.
- Analyzed data from quality control testing to identify areas of improvement.
- Provided guidance on process improvements and best practices in order to maintain high levels of product quality.
- Coordinated with other departments such as engineering, manufacturing, sales. in order to resolve any issues related to product quality.
- Established key performance indicators for evaluating the effectiveness of the company's quality management system.
- Performed root cause analysis on non-conforming materials or products in order to determine appropriate corrective actions.
- Created reports detailing results from inspections, tests, investigations., that were used by senior management for decision making purposes.
- Documented all findings from investigations into non-conformances in order to track progress towards resolution.
- Maintained records of all test results and monitored trends over time in order to detect potential problems early on.
- Participated in meetings with customers regarding product specifications or other quality-related topics.
- Collaborated with suppliers on ways to reduce costs while maintaining desired levels of product quality.
Electrical Engineer
Medical Profile and Engineering
Eden Prairie, MN
05.2011 - 05.2012
- Performed troubleshooting of complex electrical systems to identify root cause of issues.
- Created electrical system drawings, wiring diagrams, and schematics.
- Conducted research to develop new materials for use in electrical systems.
- Installed, tested and maintained a variety of electrical equipment including motors, generators, transformers.
- Collaborated with other engineers on design projects to ensure safety and quality standards were met.
- Provided technical support for the installation and maintenance of various systems.
- Analyzed test results to diagnose malfunctions in electrical systems.
- Investigated customer complaints regarding defective products or services related to electrical system operations.
- Designed automated control systems using computer aided software tools such as AutoCAD and PLCs.
- Implemented preventive maintenance procedures for all installed equipment as per manufacturer's specifications.
- Inspected completed installations or repairs prior to finalizing them in order to ensure they meet applicable codes.
- Reviewed blueprints or technical documents pertaining to product design or process changes prior to implementation.
Service Manager
Welly Autos
Blaine, MN
06.2010 - 04.2011
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Resolved customer complaints in a timely manner.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Created detailed reports on service activities for senior management review.
- Identified opportunities to increase efficiency through automation or process re-engineering.
- Trained new employees on the use of customer relationship management software systems.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Analyzed existing processes for potential cost savings initiatives.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Provided technical support for hardware and software issues experienced by customers.
- Coordinated with other departments within the organization to ensure seamless delivery of services.
- Developed strategies for improving customer experience through enhanced product features or improved processes.
Education
Associate of Arts - Business Principle
North Hennepin Community College
Minneapolis, MN05-2022
Associate of Arts - Communication And Computer Skill
North Hennepin Community College
Minneapolis, MN05-2021
Master of Professional Studies - Entrepreneurial And Business Development
Fate Foundation
Nigeria11-2008
Bachelor of Science -
Osun State College Of Technology
Nigeria01-2002
Skills
- Asset Management
- Space Planning
- Budget Administration
- Emergency Preparedness
- Project Planning
- Payroll Administration
- Database Administration
- Production support / Improvement
- MS Office, Visio, Project and SharePoint
- Epic, Cerner, Confluence, SAP, PDM
- Strong business and data analytical skills
- Coaching and Training / Mentorship / Team Development
Certification
- PMP - Project Management Professional Certification
- AWS Certified Solutions Architect - Associate
Timeline
Facilities Management Administrative Support Specialist
Carl Zeiss Industrial Metrology
10.2014 - Current
Quality Assurance Manager
Boston Scientific
09.2012 - 01.2024
Electrical Engineer
Medical Profile and Engineering
05.2011 - 05.2012
Service Manager
Welly Autos
06.2010 - 04.2011
Associate of Arts - Business Principle
North Hennepin Community College
Associate of Arts - Communication And Computer Skill
North Hennepin Community College
Master of Professional Studies - Entrepreneurial And Business Development
Fate Foundation
Bachelor of Science -
Osun State College Of Technology
- PMP - Project Management Professional Certification
- AWS Certified Solutions Architect - Associate
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