Summary
Overview
Work History
Education
Skills
Computer Software Skills
Professional Affiliations
Languages
Certification
References
Timeline
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Abiodun (Abi) Akinlabi

Summary

Proactive healthcare administrator skilled in driving improvements in patient outcomes through strategic and resourceful approaches. Highly adaptable and organized, consistently praised for collaborative teamwork and achieving organizational goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor, Health Information Management

Mount Sinai Hospital
New York, NY
06.2023 - Current
  • Overseeing 20+ union employees in the ROI, chart completion, and scanning unit, fostering a friendly work environment, and ensuring transparent workflow distribution
  • Enhancing accuracy and timeliness of chart analysis and re-analysis outcomes, streamlining the physician suspension cycle, and implementing a pathway for identifying delinquent clinical documentation
  • Implementing easy-to-use tracking metrics for external and internal chart reviews, and providing external access to patient charts for research purposes
  • Creating a system to monitor monthly newborn names, ensuring updates are done promptly after discharge, minimizing missing reports and repeated procedures
  • Cultivating a culture of trust, teamwork, respect, feedback, and innovation, which resulted in an 80% boost in productivity
  • Decreasing physician privilege suspensions by sending timely reminders and ensuring completion of all clinical documentation, while also achieving notable progress in obtaining pending operative and pathology reports for timely hospital reimbursement
  • Building positive rapport with union representatives and delegates, coordinating employee recognitions and celebrations to boost morale
  • Developing solid relationships with the Enterprise Master Patient Index (EMPI) team, help desk, ciox team, and patient registration/admitting, aiding in addressing concerns related to patient data and quality assurance
  • Improving task efficiency and quality assurance in prepping, scanning, indexing, and destruction for the scanning team, alongside implementing innovations to enhance workflow across all units.

Manager, Health Information Operations

Growing Stages Marriage & Family Therapy PLLC
Bronx, NY
09.2018 - Current
  • Overseeing patient billing, claims, reimbursement, inventory of supplies and ordering new items as needed
  • Responds to request of medical records and/or legal subpoena request (ROI), and maintaining patient records
  • Suggest and implement new features to develop brand awareness, like promotions and competitions
  • Participate in monitoring, evaluating, educating, and improving the quality of health information; identify problems, track trends, and initiate actions to improve performance toward achieving organizational standards
  • Recruiting, training, supervising workers, oversees and monitors staff's schedule and performance
  • Help streamline marketing processes and social media efforts are being correctly deployed and measured
  • Review patient records for HIPAA compliance and develop strategies for operational improvement and Oversee maintenance of data integrity and quality through system management efforts.

Admissions Assistant, Graduate Admissions Office

CUNY Lehman College
Bronx, NY
09.2021 - 06.2023
  • Conducted weekly virtual information session, collect and analyze undergraduate transcripts, Testscores and other required documents for incoming graduate students using parchment service
  • Managed marketing campaign leads; called and advised prospective candidates, and recorded all incoming mails
  • Reviewed applications on Apply Yourself and contacted students by phone and email to verify and/or request missing documents.

Clerical Assistant

NYC Health + Hospitals Jacobi
Bronx, NY
12.2020 - 06.2021
  • Assisted patients in activating MyChart and facilitated registrations at COVID vaccine and testing clinics
  • Checked and compared data for accuracy and completeness as well as insurance information including authorization and precertification
  • Provided test results to patients with quarantine instructions via phone, and scheduled appointments for visits.

Recruitment Specialist, Undergraduate Admissions Office

CUNY Borough of Manhattan Community
New York, NY
09.2018 - 06.2021
  • Traveled to high schools to recruit students, present information about the college, meet with students one-on-one, and attend regional college fairs
  • Provided bi-weekly recruitment metrics report regarding activities and future recruiting plans
  • Facilitated virtual sessions/open house during COVID via Zoom weekly.

Administrative Intern

Saint Barnabas Hospital
Bronx, NY
02.2023 - 05.2023
  • Patient Relations Department; Collected patient experiences via survey in different units and floors while maintaining records of their feedbacks
  • Patient Account Department; Called insurance companies to inquire about claims status, re-billed CMS 1500 Medicare claims using HBO software
  • Human Resources Department; Organized and categorized documents, and managed the printing and labeling of loose document files.

HIM Technician Intern

New York State Psychiatric Institute
New York, NY
06.2019 - 05.2021
  • Prepared a daily report using spreadsheet to show the patient admission, discharge summary, and census summary weekly with MHARS
  • Maintained ROI disclosure log, database, chart analysis and vendor disclosure log
  • Assembled, reviewed and filed medical records and printed labels on blue cards for newly admitted patients
  • Delinquency processing & deficiency monitoring, audited Master Patient Index database daily

Education

Masters of Science in Health Informatics -

Weill Cornell Medicine
05.2026

Bachelor of Science in Health Services Administration -

Lehman College

Associate in Applied Science in Health Information Technology -

Borough of Manhattan Community College

Skills

  • Staff Management & Development
  • Policy Enforcement
  • Training and Mentoring
  • Strategic Planning
  • Problem-Solving Abilities
  • Quality Standard Management
  • Dispute Management
  • Performance Improvement
  • Supervision and Leadership

Computer Software Skills

  • Proficient in Microsoft Word, PowerPoint, Access, Excel, and Google Workspace
  • Skilled in utilizing Epic systems, 3M, Onbase, Cerner SQL, Allscripts, Sunrise record manager, and Simple Practice EHR for administrative and managerial functions

Professional Affiliations

  • AHIMA
  • HIMANYC
  • NYHIMA
  • Growth in Operations, Administrations & Leadership Society (Goals), Mount Sinai

Languages

Yoruba
Native/ Bilingual
English
Professional

Certification

AHIMA Registered Health Information Technician – No 240748 (RHIT)

References

References available upon request.

Timeline

Supervisor, Health Information Management

Mount Sinai Hospital
06.2023 - Current

Administrative Intern

Saint Barnabas Hospital
02.2023 - 05.2023

Admissions Assistant, Graduate Admissions Office

CUNY Lehman College
09.2021 - 06.2023

Clerical Assistant

NYC Health + Hospitals Jacobi
12.2020 - 06.2021

HIM Technician Intern

New York State Psychiatric Institute
06.2019 - 05.2021

Manager, Health Information Operations

Growing Stages Marriage & Family Therapy PLLC
09.2018 - Current

Recruitment Specialist, Undergraduate Admissions Office

CUNY Borough of Manhattan Community
09.2018 - 06.2021

Masters of Science in Health Informatics -

Weill Cornell Medicine

Bachelor of Science in Health Services Administration -

Lehman College

Associate in Applied Science in Health Information Technology -

Borough of Manhattan Community College
Abiodun (Abi) Akinlabi