Abir Khan
Jamaica
Summary
Detail oriented and customer-focused professional with experience in fast-paced retail and food service environments. Proven ability to deliver exceptional customer service, effectively manage inventory, and maintain store operations. At Domino's, honed skills in time management and teamwork, ensuring timely and accurate order fulfillment while fostering a positive dining experience. At Burlington, developed expertise in sales floor organization, cash handling, and loss prevention, contributing to a welcoming shopping atmosphere. Strong communicator with a commitment to meeting customer needs and enhancing team performance. Seeking to leverage my diverse skills in a dynamic role that values customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Cashier
Burlington
12.2022 - 11.2024
- Customer service: Assisting customers with inquiries, providing product information, and ensuring a positive shopping experience.
- Sales floor maintenance: Organizing and restocking merchandise on the sales floor, ensuring displays are visually appealing and well-maintained.
- Cash handling: Operating the cash register, processing transactions, and handling cash and credit payments accurately.
- Inventory management: Participating in inventory counts, tracking stock levels, and helping with the receiving and processing of new shipments.
- Loss prevention: Monitoring for theft and ensuring store security protocols are followed to minimize losses.
- Team collaboration: Working with team members to achieve sales goals and maintain store standards.
- Store cleanliness: Keeping the store clean and organized, including tidying fitting rooms and common areas.
- Product knowledge: Staying informed about current promotions, new arrivals, and product features to better assist customers.
- Promotions and sales: Implementing store promotions and communicating special sales to customers.
- Training new employees: Assisting in training and onboarding new staff members as needed.
Event Volunteer
[Benjamin Franklin Highschool]
10.2022 - 03.2023
- Helped organize and manage school and community events, engaging with participants and ensuring smooth event operations
Cashier
Domino's
02.2022 - 12.2022
- Handled customer orders efficiently in a fast-paced environment, ensuring timely service and customer satisfaction
- Processed cash, credit, and mobile payments while maintaining accurate financial records
- Collaborated with team members to manage high volumes during peak hours
- Trained new staff on company procedures and customer service protocols
Skills
- Office Administration: Document management, scheduling, data entry
- Financial Accuracy: Cash handling, invoicing, expense tracking
- Customer Service: Sales support, problem resolution, communication
- Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), POS systems
- Organizational Skills: Time management, multitasking, attention to detail
Timeline
Cashier
Burlington
12.2022 - 11.2024
Event Volunteer
[Benjamin Franklin Highschool]
10.2022 - 03.2023
Cashier
Domino's
02.2022 - 12.2022