Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abiram Tolentino

Livingston

Summary

Dynamic customer service professional with experience at McDonald's, recognized for maintaining high customer satisfaction through active listening and effective problem resolution. Proven reliability and composure in high-pressure situations, complemented by strong data entry skills developed at State Farm, ensuring accuracy and efficiency in all tasks.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

McDonald's
06.2022 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Data Entry Clerk

State Farm
06.2021 - 08.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Education

Livingston High School
Livingston Tx

Livingston
Livingston Tx
05-2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Attention to detail
  • Multitasking and organization

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Cashier

McDonald's
06.2022 - Current

Data Entry Clerk

State Farm
06.2021 - 08.2021

Livingston High School

Livingston

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