ABISH SALAZAR
Murfreesboro,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Patient Navigator
Ascension St Thomas Medical Group
01.2021 - Current
- Compiled information from patients and caregivers or family members to identify care concerns
- Identified patient needs and desires and communicated to healthcare professionals
- Developed appropriate community resources such as mental health services, substance abuse, treatment and housing
- Coordinated appropriate educational material for patients, families and medical staff to accomplish best possible patient care outcomes
- Advocated for patient needs to healthcare professionals
- Verified patients' insurance and payment methods during admissions or check-in processes
- Explained policies, procedures and services to patients
- Stayed current on community-based resources and services useful to patients
- Instructed patients on policies and required actions for different types of appointments and procedures
- Contacted patients to provide appointment reminders
- Accessed programs and set up correct payment strategies based on patient means and needs
- Organized timely and accurate referrals to help patients obtain health care services and access available resources
- Worked collaboratively with physicians, staff and other health care professionals to develop, implement and evaluate integrated and comprehensive plans of care for patients
- Screened patients for eligibility for state, local and federal assistance programs
- Maintained professional relationships with healthcare providers
- Delegated work to staff, setting priorities and goals
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Office Manager
Jackie D Yak
01.2019 - 01.2021
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Controlled finances to lower costs and keep business operating within budget.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Posted payments to accounts and maintained records.
- Developed strong relationships with healthcare providers and insurance agents to facilitate seamless communication during the claims process.
- Calculated adjustments, premiums and refunds.
- Prepared insurance claim forms or related documents and reviewed for completeness.
Business Owner
Manna Housekeeping
01.2005 - 12.2018
- Interviewed, trained and supervised employees
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Set pricing structures according to market analytics and emerging trends
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports
- Improved company's quality and productivity by streamlining systems and processes
- Delegated work to staff, setting priorities and goals
- Kept records for production, inventory, income and expenses.
Education
Bachelor of Science - Healthcare Administration
Brigham Young University - Idaho
Rexburg, ID12.2019
Bachelor of Science - Business Management
Brigham Young University - Idaho
Rexburg, ID12.2019
Skills
- Time Management and Prioritization
- Administration and Reporting
- Bilingual in Spanish and English
- Medical Billing
- Insurance Verification
- Insurance Forms Processing
- Claims Processing
- Insurance Authorizations
- Patient Intake
- Business Management Principles
- Financial Counseling
Timeline
Patient Navigator
Ascension St Thomas Medical Group
01.2021 - Current
Office Manager
Jackie D Yak
01.2019 - 01.2021
Business Owner
Manna Housekeeping
01.2005 - 12.2018
Bachelor of Science - Healthcare Administration
Brigham Young University - Idaho
Bachelor of Science - Business Management
Brigham Young University - Idaho
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