Abishek Yenisetti
New York
Summary
Data Center Technician with 4+ years of experience deploying, maintaining, and troubleshooting server infrastructure and network systems. Proven expertise in component-level hardware repair, Linux/Windows administration, and network diagnostics in fast-paced environments. Skilled at collaborating with cross-functional teams during critical deployments while maintaining 99.9% uptime and adapting to non-standard schedules including nights and weekends.
Overview
4
4
years of professional experience
Work History
Data Center Technician
TechCore Solutions
Saint louis
08.2025 - Current
- Monitor and maintain server infrastructure across a 15,000 sq ft facility, performing daily hardware diagnostics and troubleshooting on Dell and HP servers to ensure 99.9% uptime
- Deploy new rack systems and network equipment during facility expansion projects, working closely with network engineers to configure switches and routers according to infrastructure specifications
- Performed component-level repairs on failed hardware including power supplies, hard drives, and memory modules, achieving 30% reduction in equipment downtime through quick turnaround times
- Executed preventative maintenance schedules on cooling systems, UPS units, and backup generators, ensuring thorough documentation of all maintenance activities in ticketing system
- Collaborate with cross-functional teams during weekend deployment windows to install and configure new server clusters with minimal service disruption
- Troubleshot network connectivity issues using ping, traceroute, and basic switch configuration to restore connectivity for critical systems swiftly
- Maintain strict security protocols when handling sensitive equipment, ensuring proper data sanitization procedures before decommissioning drives and servers
IT Support Specialist
Riverside Medical Center
Hyderabad
06.2022 - 07.2023
- Diagnosed and resolved hardware issues on 200+ workstations and 50+ servers, including motherboard failures, memory errors, and network card malfunctions
- Resolved help desk tickets for Windows Server and Linux-based systems, troubleshooting OS-level issues to restore services within SLA requirements
- Installed and configured network switches, patch panels, and cabling infrastructure during office renovations, testing all connections for proper throughput
- Provided 24/7 support for critical hospital systems and infrastructure during rotating on-call shifts
- Physically deployed new equipment across multiple buildings, regularly lifting and moving servers, monitors, and networking gear weighing up to 60 lbs
- Documented troubleshooting steps and resolutions in ServiceNow, creating knowledge base articles that decreased repeat tickets by 25%
- Partnered with the networking team to troubleshoot connectivity issues using TCP/IP fundamentals and basic routing protocols
- Managed multiple concurrent issues in fast-paced healthcare environment, quickly adapting to changing priorities during high-demand periods
Education
Master of Science - Computer And Information Systems
Saint Louis University
St. Louis, MO05-2025
Skills
- Server Hardware Troubleshooting
- Linux/Windows Administration
- Network Diagnostics
- Component-Level Repair
- TCP/IP Protocols
- Data Center Operations
- Ticketing Systems
- Preventive Maintenance
- Cross-Functional Collaboration
- Equipment Deployment
Timeline
Data Center Technician
TechCore Solutions
08.2025 - Current
IT Support Specialist
Riverside Medical Center
06.2022 - 07.2023
Master of Science - Computer And Information Systems
Saint Louis University