Abiy Addis
Louisville
Summary
Proficient verbal and written communication skills with the ability to communicate technical language in a way that is understood by all audiences. A creative problem solver who can effectively troubleshoot and actively seeks feedback to ensure outcomes meet expectations. Displays a strong attention to details and can work under pressure consistently. Able to effectively collaborate with others and develop rapport. Excellent at following directions and procedures. Able to learn and adopt new programs, technologies, and actively seeking professional development opportunities to remain current in the field. Outstanding in strategic planning and team leadership. Excellent at project management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Personal Banker II
Fifth Third Bank
07.2021 - Current
- Conducted consultative sales on financial products.
- Uncovered financial needs and provided relevant recommendations.
- Troubleshoot and solved online banking problems.
- Managed consumer and business deposit accounts.
- Reviewed book of business and identified opportunities for deposit and lending opportunities.
- Assisted tellers on customer service and cash management.
- Assisted manager on branch activities such as scheduling, huddle leadership, and stuff training.
- Collaborated with partners to maximize investment opportunities.
Logistics Technician
Kroger
04.2018 - 07.2021
- Received and shipped technology devices.
- Supplied necessary parts to technology technicians.
- Completed purchase of parts from vendors.
- Completed periodic inventory audit.
- Assisted remote customers resolve system related problems.
- Collaborated with vendors to evaluate the new technology that is available and make recommendations to management on technology features.
Quality Control Technician
Flextronics
09.2013 - 04.2018
- Supplied necessary parts to technicians.
- Completed daily quality audit.
- Trained technicians on quality measures.
- Led repaired devices testing procedure.
- Maintained equipment logs that recorded performance problems, repairs, calibrations, or tests.
Junior Data Analyst
Ministry of Capacity Building
09.2008 - 02.2010
- Performed weekly data entry for research program.
- Conducted interpreting of statistics.
- Designed charts and graphs for visualization purposes using Microsoft Excel.
- Prepared detailed research reports for management staff.
- Installed software, set up user profiles, and conducted timely updates to database systems.
Education
Master of Business Informatics -
Northern Kentucky University
Highland Heights, KYBachelor of Science - Computer Science
Indiana University Southeast
New Albany, INBachelor of Arts - Economics
Mekelle University
Mekelle, TigraySkills
- Analytical Tools: Python, Tableau, SQL, Microsoft Excel, Power BI, Dashboard
- Programming Languages: Java, C, C#
- Other Instruments: Microsoft Office, GitHub
Certification
- Data Analytics
- Productivity Software
- Security + and A+
- Consultative Sales
- Project Management
Timeline
Personal Banker II
Fifth Third Bank
07.2021 - Current
Logistics Technician
Kroger
04.2018 - 07.2021
Quality Control Technician
Flextronics
09.2013 - 04.2018
Junior Data Analyst
Ministry of Capacity Building
09.2008 - 02.2010
Master of Business Informatics -
Northern Kentucky University
Bachelor of Science - Computer Science
Indiana University Southeast
Bachelor of Arts - Economics
Mekelle University
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