Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abiyou Rose

Saint Paul,MN

Summary

I possess a strong background in management and team development, which has equipped me with the skills to lead and nurture high-performing teams. My track record includes a wealth of experience in delivering outstanding customer service to both current clients and potential guests. I have consistently demonstrated the ability to uphold customer satisfaction and effectively handle conflicts. I am technologically adept, professional, and personable, ensuring that I am well-prepared to tackle any challenges that may arise. As an employee, I am known for my reliability and exhibit exceptional organizational, multitasking, and management abilities. My primary focus is swiftly, efficiently, and diligently addressing all demands to meet and exceed expectations.

Overview

5
5
years of professional experience

Work History

Property Manager

L & M Property Management
08.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

Property Manager

Union Park Management
05.2021 - 08.2023
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Highland Park High School Coach

Highland High School
08.2019 - 12.2021
  • Guided athletes with encouragement, motivation, and advice to support athletic performance and overall well-being.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

CEO

Twin Cities Valet LLC
06.2019 - 08.2021
  • Valet Service, Twin Cities
  • Achievements/Tasks -Run and operate Twin Cities Valet, Design Ads, Social Media Marketing, Day to day Operations, Hiring, Scheduling
  • Contact: Abiyou Rose, 651-894-4224

Desk Staff Member

EXOS
08.2020 - 03.2021
  • Welcomed members to front desk and engaged in friendly conversations while conducting check-in process.

Valet/ Manager

Uptown
05.2018 - 05.2020
  • Valet Service, Twin Cities

I parked cars and managed lots for clients at Twin Cities Valet. I acquired a lot in downtown Saint Paul. I parked vehicles for events and worked closely with consumers to ensure their safety.

UPS- Driver Helper/Seasonal Job

UPS
12.2019 - 01.2020
  • Lifted boxes and products with correct safety gear and techniques.

Minnesota Trades Academy ~ Intern

Minnesota Trades Academy
06.2018 - 08.2018

The team went around the city learning all the different types of trades. I learned about career opportunities and necessary skill-building.

Education

Business Management

Central State University, Attending Central State University
Wilberforce, OH
12.2023

Associate Degree in Business Management - Business Management

Gateway Community College
08.2021

Skills

  • Customer service
  • Microsoft Office
  • Decision-making
  • Organizational skills
  • Working collaboratively
  • Computer skills
  • Attention to detail
  • Maintenance Scheduling
  • Staff Management
  • Tenant Relations
  • Vendor Management
  • Leasing and Sales

Timeline

Property Manager

L & M Property Management
08.2023 - Current

Property Manager

Union Park Management
05.2021 - 08.2023

Desk Staff Member

EXOS
08.2020 - 03.2021

UPS- Driver Helper/Seasonal Job

UPS
12.2019 - 01.2020

Highland Park High School Coach

Highland High School
08.2019 - 12.2021

CEO

Twin Cities Valet LLC
06.2019 - 08.2021

Minnesota Trades Academy ~ Intern

Minnesota Trades Academy
06.2018 - 08.2018

Valet/ Manager

Uptown
05.2018 - 05.2020

Business Management

Central State University, Attending Central State University

Associate Degree in Business Management - Business Management

Gateway Community College
Abiyou Rose