Abmel (Abby) Apuya
Seattle,WA
Summary
Over 15 years of experience in web management, web operations, digital experience management, and healthcare. Successfully managed and executed website projects, increasing user engagement. Proven track record of collaborating with cross-functional teams and optimizing web applications for speed, scalability, and security.
Overview
27
27
years of professional experience
Work History
Web Operations Project Manager
Infogain/Revel (Microsoft)
07.2023 - Current
- Managed intake and prioritization of web operations requests, leading to streamlined workflows and improved collaboration with internal and external stakeholders
- Coordinated with cross-functional teams to develop project plans, timelines, and resource allocation, resulting in the timely completion of web projects
- Collaborated with developers to resolve site issues, ensuring 100% issue resolution and seamless user experience.
- Reduced project completion times with thorough planning and efficient resource allocation.
Digital Experience Manager
Magnit, Inc
09.2022 - 07.2023
- Managed website/mobile projects, ensuring brand alignment, and contributing to an increase in organic search traffic
- Enhanced web user experience, resulting in an increase in page views and a decrease in bounce rate
- Improved overall web performance
- Optimized user experience by leveraging analytics tools to analyze website traffic metrics, leading to a decrease in bounce rate and an increase in click-through rate.
Web Production Specialist II
Cambia Health Solutions
07.2010 - 09.2022
- Enhanced user experience by managing daily updates and maintenance of organization websites, resulting in an increase in website traffic and improved engagement
- Coordinated web and digital projects, utilizing project management tools to streamline workflows and reporting, increasing project efficiency and on-time delivery
- Enhanced overall web project management
- Collaborated with in-house and vendor resources to develop and implement SEO strategies, leading to improvements in the website's search engine rankings and an increase in organic website traffic, contributing to overall business objectives
- Proficient in digital asset management, adept at uploading assets, crafting metadata, and implementing relevant keywords to ensure efficient organization and retrieval of digital resources.
Marketing Specialist
Intermec By Honeywell
Everett, WA
01.2010 - 07.2010
- Managed ongoing content maintenance for global channel websites, ensuring consistent brand messaging and a seamless user experience
- Managed and scheduled projects for web enhancements, resulting in improved web content and a more user-friendly web experience
- Identified and escalated site issues to developers, resulting in a faster resolution and improved user experience
- Proficient in digital asset management, adept at uploading assets, crafting metadata, and implementing relevant keywords to ensure efficient organization and retrieval of digital resources.
Web Content Administrator
Pace Staffing (Intermec)
Everett, WA
02.2007 - 01.2010
- Managed web projects, ensuring timely updates and troubleshooting, leading to a decrease in site issues and improved user experience
- Enhanced user engagement through the utilization of content management systems to analyze website traffic metrics, resulting in improved digital marketing strategies
- Coordinated with internal and external teams, resulting in a successful website redesign, implementing SEO strategies for improved search engine rankings.
Program Manager
Planet Technologies (Microsoft)
Redmond, WA
12.2008 - 02.2009
- Managed topic owners from across the company through a multi-step process to create new topics, validate quality controls, and publish to the
- Engaged individuals and guide them through orientation, which includes an on-boarding process of observing briefing sessions, co - presenting, and being observed during the first solo briefing
- Executed regular review and maintenance of both content material and speakers for the entire EBC catalog
- Maintained standard reports to track progress, trends, identify areas of concern, and support management business decisions.
Hospital Corpsman
US Naval Reserve
08.2002 - 08.2006
- Provided security during Operation Iraqi Freedom
- Supervise inmates in military detention facilities
- Supervise approximately 25 - 30 military and medical personnel; train 10-15 personnel yearly in basic military training and EMT-Basic training
- Manage a 320K yearly budget for a medical department, schedule for medical staff and train new staff in departmental duties, responsibilities, and procedures, including writing military and medical staff performance evaluations
- Administered medications through injections and IVs in compliance with physician orders.
Hospital Corpsman
U.S. Navy
08.1997 - 08.2002
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data
- Collaborated with medical doctors and other healthcare professionals
- Trained new EMTs on proper protocols and procedures
- Followed all safety protocols and took necessary precautions while providing care
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition
- Dispensed medications and monitored patient reactions.
Education
Bachelor of Arts - Interdisciplinary Studies
Columbia College
Columbia, MO12.2008
Associate Of Technical Arts - Computer Information Systems
Everett Community College
Everett, WA03.2007
Skills
- Adobe Creative Suite
- Analytics
- Attention to detail
- Content Management System
- Customer Engagement
- DevOps Operations
- Digital Marketing
- Hypertext Markup Language
- JIRA
- Prioritization
- Project Management
- Project Objective
- Project Planning
- Rally
- SEO
- Seo Best Practices
- SharePoint
- Software Quality Assurance
- User Engagement
- Vendor Relationship Management
- Web Application
- Web Operations
- Web Property
- Website Maintenance
- Workfront
- XML
- Medicare
- Content Data Management
- Healthcare Management
- Program Oversight
- Project Coordination
- Office Administration
- Office Management
- Decision-Making
- Team Building and Leadership
- Business Administration
- Administrative Support
- Mail handling
- Flexible Schedule
- Operations Management
- Cross-Functional Collaboration
- Time management abilities
- Interpersonal Skills
- Problem-solving abilities
- Problem-solving aptitude
- Veeva
Timeline
Web Operations Project Manager
Infogain/Revel (Microsoft)
07.2023 - Current
Digital Experience Manager
Magnit, Inc
09.2022 - 07.2023
Web Production Specialist II
Cambia Health Solutions
07.2010 - 09.2022
Marketing Specialist
Intermec By Honeywell
01.2010 - 07.2010
Program Manager
Planet Technologies (Microsoft)
12.2008 - 02.2009
Web Content Administrator
Pace Staffing (Intermec)
02.2007 - 01.2010
Hospital Corpsman
US Naval Reserve
08.2002 - 08.2006
Hospital Corpsman
U.S. Navy
08.1997 - 08.2002
Bachelor of Arts - Interdisciplinary Studies
Columbia College
Associate Of Technical Arts - Computer Information Systems
Everett Community College
Recognitions
- Navy-Marine Corps Achievement Medal - 2002
- US Navy Letter of Commendation - 2000