Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Abner Aponte

Brooklyn

Summary

Dynamic retail professional with extensive experience in retail management, excelling in team leadership, operations and merchandising. Proven track record in driving sales performance and enhancing customer satisfaction. Bilingual in English and Spanish, skilled in inventory management and loss prevention strategies, consistently achieving operational excellence and fostering high-performing teams.

Overview

26
26
years of professional experience

Work History

Assistant Manager

Staples Inc.
Brooklyn
07.2017 - Current
  • Lead daily store operations, focusing on sales, team performance, and customer satisfaction
  • Oversee inventory control, merchandising standards, and promotional execution
  • Train, coach, and develop staff to ensure high performance and engagement
  • Analyze sales reports to drive revenue and achieve KPIs

Merchandiser

Macy’s Inc.
Roosevelt Field / Green Acres
11.2016 - 06.2018
  • Managed product placement and visual merchandising to align with brand standards
  • Conducted floor resets, ensured accurate pricing and signage
  • Collaborated with management to optimize customer experience and product flow

Merchandise Execution Manager

The Home Depot
Queens
04.2013 - 01.2016

Directed overnight merchandising projects across multiple locations to enhance brand visibility.

  • Executed multiple projects simultaneously by coordinating and prioritizing tasks effectively.
  • Ensured adherence to corporate visual and merchandising strategies for consistent presentation.
  • Managed scheduling, training, and performance metrics for mobile team to optimize efficiency.

Placed prices and descriptive signage strategically to promote items and improve displays.

Receiving Supervisor

The Home Depot
College Point
06.2012 - 04.2013
  • Supervised unloading and inventory receiving operations, ensuring efficiency and accuracy.
  • Maintained accurate inventory records while organizing warehouse layout for optimal performance.
  • Trained new associates and supported store leadership as key holder manager on duty.
  • Coordinated employee schedules and assigned tasks to accommodate fluctuating workloads.
  • Oversaw daily operations of receiving department, managing a staff of 10 employees.
  • Managed return processes for damaged or incorrect items, facilitating prompt replacements from suppliers.

Front End Supervisor

The Home Depot
Jamaica
08.2011 - 06.2012
  • Oversaw cashier operations and customer service to enhance checkout efficiency.
  • Managed scheduling, training, and performance evaluations for team members.
  • Performed daily audits on registers and safe counts to verify funds accuracy.
  • Analyzed sales data to identify trends and adjust strategies effectively.
  • Resolved customer complaints and rectified issues to ensure satisfaction.
  • Executed opening, closing, and shift change tasks to uphold operational standards.
  • Supported management in developing strategies to improve overall store performance.

Asset Protection Specialist

The Home Depot
Queens
06.2009 - 08.2011
  • Monitored building and property entrances to detect intrusions and safeguard assets.
  • Conducted investigations into internal theft and fraud, compiling evidence from multiple sources.
  • Collaborated with external organizations, including police departments, on security-related issues.
  • Reviewed CCTV footage to gather evidence in theft cases.
  • Participated in team meetings to evaluate loss prevention strategies and outcomes.
  • Detained shoplifters and coordinated with law enforcement for immediate response.
  • Conducted regular audits of physical inventory to ensure accuracy and prevent losses.
  • Promoted a culture of loss prevention among staff members.

Front End Supervisor / Line Manager

The Home Depot
Flushing
01.2004 - 01.2009
  • Enhanced checkout efficiency by overseeing cashier operations and customer service.
  • Managed scheduling, training, and performance evaluations for team members to optimize productivity.
  • Conducted daily audits on registers and safe counts to ensure accuracy of funds.
  • Analyzed sales data to identify trends and adjust strategies for improved outcomes.
  • Resolved customer complaints and rectified issues to maintain high satisfaction levels.
  • Executed opening, closing, and shift change tasks to uphold operational standards.
  • Supported management in strategy development to improve overall store performance.

Accounts Payable Clerk

Federation of Multicultural Programs
Brooklyn
01.2005 - 07.2005
  • Processed invoices and payments per established company policies.
  • Maintained organized accounts payable files and financial records.
  • Prepared timely checks for vendor invoice payments.
  • Assisted with audit preparations by ensuring accurate financial documentation.
  • Analyzed purchase orders, contracts, and invoices related to accounts payable cycle.
  • Entered data into accounting system to ensure precise financial records.

Sales Manager & HR/Training Coordinator

CompUSA
Rego Park
01.1999 - 01.2004
  • Coached and developed sales teams to consistently achieve revenue targets.
  • Tracked team performance metrics to identify improvement areas.
  • Managed hiring, onboarding, and benefits administration to ensure compliance with labor laws.
  • Delivered training programs to enhance employee engagement and skills.
  • Resolved customer complaints effectively to improve service satisfaction.
  • Maintained store presentation standards to optimize customer experience.
  • Scheduled team training sessions to foster continuous development.

Education

B.A. - Business Administration

NYACK College
New York, NY
01.2004

A.S. - Programming and Systems

LaGuardia Community College
Long Island City, NY
01.2000

Skills

  • Team leadership and development
  • Visual merchandising and planograms
  • Sales performance tracking
  • Inventory management
  • Customer service excellence
  • Bilingual communication: English and Spanish
  • Microsoft Office proficiency
  • Kronos and UKG Workforce Central
  • Promotional execution strategies
  • Scheduling coordination
  • Loss prevention techniques
  • Retail operations management
  • Reporting and documentation

References

Available upon request.

Languages

English
Professional
Spanish
Professional

Timeline

Assistant Manager

Staples Inc.
07.2017 - Current

Merchandiser

Macy’s Inc.
11.2016 - 06.2018

Merchandise Execution Manager

The Home Depot
04.2013 - 01.2016

Receiving Supervisor

The Home Depot
06.2012 - 04.2013

Front End Supervisor

The Home Depot
08.2011 - 06.2012

Asset Protection Specialist

The Home Depot
06.2009 - 08.2011

Accounts Payable Clerk

Federation of Multicultural Programs
01.2005 - 07.2005

Front End Supervisor / Line Manager

The Home Depot
01.2004 - 01.2009

Sales Manager & HR/Training Coordinator

CompUSA
01.1999 - 01.2004

B.A. - Business Administration

NYACK College

A.S. - Programming and Systems

LaGuardia Community College