Abner Santos
Johnston,RI
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficiency
. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Team Member
Target
Smithfield, Rhode Island
10.2024 - Current
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Identified needs of customers promptly and efficiently.
- Looked for ways to go above and beyond job requirements.
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to achieve project milestones within set deadlines.
- Collaborated with team members to achieve daily goals.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Maintained positive working relationship with fellow staff and management.
- Organized inventory shelves for easy access and maintenance of stock levels.
Car Detailer
Rhody Shines Auto Detailing
North Kingstown, Rhode Island
06.2022 - 01.2025
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
- Cleaned windows inside and out using glass cleaner solution.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Scheduled detailing appointments and managed time effectively to meet customer demands.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Removed stickers and decals from vehicle exteriors without damaging paint.
- Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Managed inventory of cleaning supplies and equipment, ensuring availability for tasks.
- Performed clay bar treatments to remove impurities from vehicle exteriors.
Cashier
Target
Warwick, Rhode Island
10.2022 - 08.2024
- Offered customers carry-out service at completion of transaction.
- Helped with purchases and signed customers up for rewards program.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Welcomed customers, offering assistance to help find store items.
- Helped customers find specific products, answered questions, and offered product advice.
Education
International Relations And Public Affairs - Political Science And Government
Community College of Rhode Island
Warwick, RI07-2022
GED -
Community College of Rhode Island
Warwick, RI07-2020
Skills
- Decision-making
- Customer consulting
- Follow-up skills
- Verbal and written communication
- Escalation management
- Service upselling
- Active listening
- Retail marketing
- Strong teamwork
- Call center experience
- Product knowledge
- Appointment scheduling
- Call center procedures
- Money handling
- Critical thinking
- Problem-solving
Timeline
Team Member
Target
10.2024 - Current
Cashier
Target
10.2022 - 08.2024
Car Detailer
Rhody Shines Auto Detailing
06.2022 - 01.2025
International Relations And Public Affairs - Political Science And Government
Community College of Rhode Island
GED -
Community College of Rhode Island