Abney Dominique
Orlando,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant
WUCF Finance/accounting
03.2024 - Current
- Create updates and maintain Excel work spreadsheets in Teams.
- Co-monitors incoming invoices from vendors in the business email account.
- Assigns worktags on the invoices and route them for verification and approval.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
Retail Sales Associate
Nike, Inc.
11.2022 - 08.2023
- Customer Assistance: As a retail associate I help customers find the products they are looking for, provide information about different products, and offer assistance in choosing the right items
- Sales: I actively engage with customers to promote and sell Nike products
- This includes recommending products, informing customers about promotions, and upselling additional items
- Cashier Duties: as a cashier, I often handle transactions at the cash register, including processing sales, returns, and exchanges
- I am responsible for handling cash and providing accurate change
- Merchandising: To Keep the store well-organized and visually appealing is a key responsibility
Server/Busser/Barback
Daruma Japanese Sushi & Steak House
04.2020 - 05.2022
- As a server, I take orders, serve food and beverages to customers, and provide overall dining assistance
- As a busser, I clear and reset tables, refill water glasses, and assist in maintaining a clean and organized dining area
- As a barback, I restocked supplies, such as glassware, alcohol, and garnishes
- I ensure the bar is well-stocked and clean, assist with preparing ingredients, and handle tasks like changing kegs or restocking ice.
Customer Service Clerk
Publix
09.2018 - 09.2020
- Bagging Groceries: As a service clerk I bag customers' groceries, ensuring items are handled with care and packed efficiently
- Cart Retrieval: I gather shopping carts from the parking lot and return them to the designated area
- Assisting Customers: I assist customers with locating products, providing information, and answering questions about store policies or products
- Cleaning and Maintenance: I am responsible for keeping the store clean and organized, including cleaning spills, restocking shelves, and maintaining a neat shopping environment
- Assisting Cashiers: I help cashiers by providing bagging assistance with returns, or managing customer inquiries during checkout
- Providing Store Information: I make sure to share information about promotions, sales, and store events with customers
Education
Associate's Degree - Finance
University of Central Florida
Orlando, FL12.2025
Associate in Arts (AA) - Arts
Florida Southwestern State College
Fort Myers, FL08.2023
Skills
- English (10 years)
- Load & Unload (Less than 1 year)
- Organizational Skills (1 year)
- Cashiering (2 years)
- Multilingual (6 years)
- Microsoft Excel (1 year)
- Microsoft Word (5 years)
- Microsoft Powerpoint (3 years)
- Customer service (3 years)
- Driving (4 years)
- Sales (Less than 1 year)
- Busser (2 years)
- Serving Experience (1 year)
- Food Service (1 year)
- Retail Sales (2 years)
- Load & unload (1 year)
- Windows (1 year)
- Microsoft Access (3 years)
- Customer service (3 years)
- Guest services (2 years)
- Computer Skills
- Team Collaboration
- Time Management
Certification
leadership certification
Timeline
Assistant
WUCF Finance/accounting
03.2024 - Current
Retail Sales Associate
Nike, Inc.
11.2022 - 08.2023
Server/Busser/Barback
Daruma Japanese Sushi & Steak House
04.2020 - 05.2022
Customer Service Clerk
Publix
09.2018 - 09.2020
Associate's Degree - Finance
University of Central Florida
Associate in Arts (AA) - Arts
Florida Southwestern State College
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