Abou Sanoh
The Bronx,NY
Summary
Dedicated security professional with extensive experience at KG Tours, excelling in emergency response and incident reporting. Proven ability to enhance workplace safety through vigilant surveillance and effective communication. Skilled in access control and conflict resolution, ensuring a secure environment while delivering exceptional customer service. Committed to maintaining high security standards.
Overview
1
1
year of professional experience
Work History
Security Guard
KG Tours
05.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Assisted in the development of comprehensive security plans for special events and occasions.
- Streamlined visitor check-in processes, enhancing efficiency of entry protocols.
- Provided detailed incident reports, streamlining communication with law enforcement and management.
- Reduced false alarm responses, accurately assessing and responding to security alerts.
- Developed emergency evacuation plans, ensuring staff readiness in case of incident.
- Increased staff compliance with security protocols through effective communication and enforcement.
Ticketing Agent
Big City Tourism
06.2024 - 07.2025
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Assisted in the development of comprehensive security plans for special events and occasions.
- Streamlined visitor check-in processes, enhancing efficiency of entry protocols.
- Provided detailed incident reports, streamlining communication with law enforcement and management.
- Reduced false alarm responses, accurately assessing and responding to security alerts.
- Developed emergency evacuation plans, ensuring staff readiness in case of incident.
- Increased staff compliance with security protocols through effective communication and enforcement.
Education
B.W.Harris Episcopal School
Monrovia, Liberia Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- Security protocols
- CCTV monitoring
- Incident reporting
- Emergency response
- Physical fitness
- Reporting skills
- English fluency
- Keen observer
- Emergency awareness
- Surveillance
- Access control
- Event security
- ID verification
- Alarm systems
- Body language analysis
- Guard post rotation
- Perimeter security
- Language fluency
- Building evacuation
- Security procedures
- Building patrol
- Visitor management
- Radio communication
- Security operations
- Active listening
Timeline
Ticketing Agent
Big City Tourism
06.2024 - 07.2025
Security Guard
KG Tours
05.2024 - Current
B.W.Harris Episcopal School
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