Strong customer service skills Experience following safety protocols Teamwork and supervisory experience Background in computer technology and strong computer skills Languages: English, French
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver
MV Transportation
02.2019 - 06.2021
Provided transportation for elderly people and people with physical and mental disabilities
Picked up people from specified locations and dropped them off at doctors’ appointments and other activities
Assisted people with mobility devices – such as wheelchairs and walkers – in boarding and exiting the vehicle
Independently drove vehicle along a designated route, adhering to timelines
Provided excellent customer service to riders and conveyed safety instructions
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Followed all relevant traffic laws and safety regulations.
Generated consistent referrals and repeat business by providing friendly and fast service.
Caregiver
Puget Sound Regional Services
05.2019 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted patients with self-administered medications.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Monitored clients' overall health and well-being and noted significant changes.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Caregiver
SYNERGY HomeCare
07.2017 - 04.2019
Drove for an Amazon contracted Delivery Service Provider
Delivered Amazon packages to a large volume of addressees
Used handheld devices to keep track of deliveries
Independently navigated a variety of road conditions
Safely loaded and unloaded vehicle
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided safe mobility support to help patients move around personal and public spaces.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted with daily living activities, running errands, and household chores.
Recorded status and duties completed in logbooks for management.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Maintained strong connections within caregiver community to gain continuous knowledge.
Replaced bandages, dressings and binders to care for wounds and encourage healing.
Guided patients to restroom to support bladder and bowel relief requirements.
Valet Supervisor
ACE Parking
08.2015 - 10.2017
Supervised a team of valet drivers
Provided excellent customer service and instructed team on good customer service practices
Ensured safety of team and customers
Created schedules for valet drivers to ensure consistent coverage
Liaised between drivers and management to resolve any issues
Trained junior staff in customer care, driving and parking operations to uphold standards.
Maneuvered vehicles into designated areas to maximize parking capacity.
Arranged special transportation for guests and booked taxis and business-class vehicles.
Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
Motivated workers to exceptional performance through implementation of new strategies.
Education
High School Diploma - Architectural And Building Technology
Lycee Marien N'gouaby
Guinea
03.2020
Bachelors - Computer And Information Sciences
Institut Supérieur De Technologie De Mamou
Guinea
05.2014
Skills
Valid Driver's License
Driving and Transportation
Shipping and Packaging
Route Management
Direct Patient Care
Medical Reminders
Care Plan Assessment
Behavior Redirection
Client Requirements
Progress Documentation
Medication Administration
ADLs Assistance
Records Maintenance
Patient Care
Medication and Appointment Reminders
Computer Hardware Knowledge
Help Desk Support
Computer Configurations
Computer Software
Microsoft Office
Network Administration
Certification
Driving license
NAR license
CPR
COMPUTER TECHNOLOGY
COLLEGE
NURSING DELEGATION
MENTAL HEALTH
DEMENTIA
Languages
French
Professional Working
Timeline
Caregiver
Puget Sound Regional Services
05.2019 - Current
Driver
MV Transportation
02.2019 - 06.2021
Caregiver
SYNERGY HomeCare
07.2017 - 04.2019
Valet Supervisor
ACE Parking
08.2015 - 10.2017
High School Diploma - Architectural And Building Technology