Aboudraman Kanoute
Newark,NJ
Summary
Dependable and detail-oriented delivery driver with [1] year of experience working for laundry heap. Proven track record of ensuring timely, safe, and accurate deliveries of medical specimens and supplies. Skilled at maintaining meticulous records, adhering to strict safety protocols, and providing excellent customer service in high-pressure environments. Seeking to leverage my expertise to continue delivering quality service as a driver. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
1
1
year of professional experience
Work History
Delivery Driver
Laundry Heap
03.2021 - 08.2022
• Managed the pick-up and delivery of laundry from residential and commercial clients, ensuring timely and efficient service across assigned routes. • Developed a thorough understanding of the laundry service process, from collection and categorization to ensuring all items were returned clean, folded, or ironed according to customer preferences. • Utilized route optimization software to plan and adjust routes daily, consistently achieving [95]% on-time deliveries while maintaining a high level of customer satisfaction. • Fostered positive customer relationships by providing friendly, professional service and promptly addressing any inquiries or concerns regarding orders or delivery schedules. • Carefully handled delicate and high-value garments, adhering to specific care instructions to prevent damage and maintain the quality of the items. • Maintained accurate records of deliveries and collections, including customer receipts, timestamps, and special instructions, ensuring that all transactions were well-documented and completed efficiently. • Conducted daily vehicle inspections and performed basic maintenance checks, such as monitoring tire pressure, fluid levels, and ensuring the vehicle was clean and presentable. • Collaborated with the dispatch team to update order statuses and notify customers of potential delays, improving overall operational efficiency. • Contributed to customer retention by regularly receiving positive feedback and maintaining a professional demeanor in all interactions.
Education
No Degree - Business Administration And Management
Hostos Community College of The City University of New York
The Bronx, NY06.2003
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
Keyskills
- Route optimization and time management
- Knowledge of safety and biohazard protocols
- Exceptional attention to detail
- Strong communication and interpersonal skills
- Experience with GPS and route planning tools
- Familiarity with regulatory compliance (e.g., HIPAA, OSHA)
- Vehicle maintenance and inspection
Certifications
[Relevant Certifications: e.g., HIPAA Certification, OSHA Compliance]
References
Available upon request.
Timeline
Delivery Driver
Laundry Heap
03.2021 - 08.2022
No Degree - Business Administration And Management
Hostos Community College of The City University of New York
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