Dependable driver and customer service professional with a background in safe driving, route planning, and high rider satisfaction. Skilled in attention to detail, problem-solving, and courteous service.
Work History
Uber Driver
10 Years 4 Months
Uber | 07.2016 - Current
Delivered safe, courteous transportation while maintaining high rider satisfaction.
Managed app-based ride requests, optimizing pickup routes and dropoff timing.
Monitored navigation tools to select efficient routes and avoid traffic delays.
Inspected vehicle readiness, addressing cleanliness, fuel, and maintenance needs.
Salesperson
11 Years 10 Months
Empire Arts and Electronics | 08.2004 - 06.2016
Demonstrated merchandise knowledge to explain specifications, compatibility, and product benefits clearly.
Advised customers on arts and electronics products, matching needs to suitable features and options.
Resolved customer concerns with prompt service, supporting repeat business and satisfaction.
Processed sales transactions accurately while maintaining organized point-of-sale records.
Trained new sales associates on product knowledge, service standards, and checkout procedures.
Worked to build relationships with customers and built potential for additional sales.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Engaged customers in social conversations to create pleasant and easy a shopping experience.
Coached new hires on sales techniques, contributing to their development as successful team members.
Informed customers of promotions to increase sales productivity and volume.
Sales Representative
6 Years
Camera and Electronics | 06.1998 - 06.2004
Demonstrated merchandise, explaining technical specifications, compatibility, and pricing options clearly.
Advised customers on cameras, electronics, and accessories based on product features and intended use.
Processed sales transactions accurately using point-of-sale systems and payment terminals.
Resolved customer questions and concerns to support repeat business and satisfaction.
Enhanced customer satisfaction by providing comprehensive product demonstrations.
Fostered collaborative environment, sharing best practices among sales team.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Associate of Science - Business Administration
Portland Community College | Portland, OR | 05-1990