Abra Traznik
Los Angeles,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Stay-at-Home Mother
Self-employeed
12.2004 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Operations Manager
Guidance Software, Inc.
03.2003 - 12.2004
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in overall operations strategy.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Coordinated meetings and logistics for national sales meetings and directed and supervised 10-member team.
- Utilized cross-functional strategies between 4 divisions to systematize Sales Order processing and
- Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
- Implemented innovative solutions for optimizing inventory management and reducing stock shortages.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Owner
Self Employeed
04.2001 - 05.2002
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Researched target market to discover customer needs and analyze competitor trends.
Account Executive
Infosys
04.2002 - 03.2003
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Sales Operations Manager
GTE
12.1998 - 04.2001
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in overall operations strategy.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
- Coordinated meetings and logistics for national sales meetings and directed and supervised 15-member team.
- Utilized cross-functional strategies between 5 divisions to systematize Sales Order Processing and Service Delivery to Customer.
Account Manager, Inside Sales
GTE, Interneting
01.1996 - 12.1998
- Managed diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Expanded client base through targeted prospecting and effective lead generation efforts.
Project Manager Unit Coordinator Client Svcs.
Bechtel International
01.1995 - 01.1996
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
Bachelor of Arts - English Literature
California State University - Sacramento
Sacramento, CA06.1993
Life Education - General Education
University of Colombia - Semester At Sea
The World11.1991
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Organization and Time Management
- Active Listening
- Decision-Making
Timeline
Stay-at-Home Mother
Self-employeed
12.2004 - Current
Sales Operations Manager
Guidance Software, Inc.
03.2003 - 12.2004
Account Executive
Infosys
04.2002 - 03.2003
Owner
Self Employeed
04.2001 - 05.2002
Sales Operations Manager
GTE
12.1998 - 04.2001
Account Manager, Inside Sales
GTE, Interneting
01.1996 - 12.1998
Project Manager Unit Coordinator Client Svcs.
Bechtel International
01.1995 - 01.1996
Bachelor of Arts - English Literature
California State University - Sacramento
Life Education - General Education
University of Colombia - Semester At Sea