A. Brad Cozzi

Work History

Business Development Manager

Cozzi Communications

, ND

10.2023 - Current

Drafted proposals for prospects in response to their requests for information.
Leveraged cold calling, in-person visits and referrals to build leads.
Conducted research on industry trends, competitor activities, and customer needs.
Spearheaded market research initiatives to identify new business opportunities and areas for expansion.

Key Accounts Manager

Cozzi Consultancy

New York, NY

04.2012 - 10.2019

Coordinated with logistics and supply chain teams to ensure timely and accurate product delivery to key accounts.
Provided training and support to junior staff on how to effectively manage key accounts.
Analyzed sales data to identify trends and adjust strategies accordingly.
Recognized security risks to properly handle situations.
Managed account portfolios, keeping detailed records of account activities, transactions, and progress.
Facilitated training sessions for key accounts on product features, benefits, and best practices.
Addressed client questions and resolved complaints related to products, services and accounts.
Utilized sales data and client feedback to improve organizational strategies.
Operated register, handled cash and processed credit card transactions.
Utilized CRM tools to analyze key account data and generate reports for internal and external stakeholders.
Conducted market research to identify selling possibilities and evaluate customer needs.
Participated in industry events and conferences to stay informed on market trends and build network with potential key accounts.
Advocated for key account needs and priorities within the organization to ensure they are met in a timely and satisfactory manner.
Conducted regular reviews of existing customers to identify areas for improvement in service delivery.
Followed up with clients to gauge product success and promote satisfaction.
Listened to customer needs to identify and recommend best products and services.
Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
Identified and pursued new business opportunities within existing key accounts to increase revenue streams.
Collaborated with internal teams such as marketing, finance, and operations to develop tailored solutions for customers' needs.
Monitored competitors' activities in order to maintain an edge over them in terms of product offerings and pricing strategies.
Collaborated with cross-functional teams to ensure the delivery of high-quality solutions tailored to client needs.
Organized promotional events aimed at increasing brand recognition among target markets.
Developed and implemented strategic plans to maintain and grow key accounts, enhancing customer satisfaction and loyalty.
Coordinated cross-functional teams during implementation projects with key accounts.

Business Owner

Advanced Benefits Corporation

Washington, DC

10.1995 - 02.2001

Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
Analyzed financial statements and trends to manage cash flow and make business decisions.
Formed and sustained strategic relationships with clients.
Participated in trade shows, conventions, and other events related to industry promotion.
Implemented campaigns and promotions to help with developing goods and services.
Interviewed, trained and supervised employees.
Developed business plan to secure financial backing from investors.
Kept up-to-date on regulatory changes affecting business operations.
Forecasted customer demand to set prices or credit terms for goods or services.
Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
Conferred with customers to understand needs and finalize purchase orders.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Investigated new technologies that could improve efficiency within the organization.
Structured HR consulting services to support clients during organizational developments and changes.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Oversaw daily operations of the business and provided guidance when needed.
Negotiated contracts with vendors for supplies and services.
Updated website content regularly according to current trends within target markets.
Resolved issues quickly through meticulous research and quick decision-making.
Resolved conflicts between employees or customers in a timely manner.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
Delegated work to staff, setting priorities and goals.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Created a customer service policy to ensure customers were satisfied with products or services.
Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.

Summary

Overview

Work History

Business Development Manager

Key Accounts Manager

Business Owner

Education

BSBA Finance

MBA - MBA, Executive Certificate Program

Skills

Affiliations

Accomplishments

Certification

Timeline

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