Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abrahalie Hailu

Tampa,FL

Summary

Dynamic professional with a clean driving record and exceptional navigation skills, most recently as a Taxi Driver at A1 Taxicab. Known for delivering outstanding customer satisfaction and fostering strong relationships with clients. Demonstrated teamwork and collaboration in fast-paced environments, consistently achieving high standards in safety and service quality.

Knowledgeable driver with proven ability to navigate busy city streets and ensure customer satisfaction. Successfully maintained clean vehicle and provided timely, safe transportation services. Demonstrated excellent communication and time management skills.

Overview

31
31
years of professional experience

Work History

Taxi Driver

A1 Taxicab
01.2012 - 12.2015
  • Drove 25 to 45 passengers daily, safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Developed strong relationships with repeat clientele through consistent quality service. Many passengers had my personal number and specifically requested my taxicab service.

Cook

Mediterranean Restaurant
01.2001 - 12.2003
  • Serving up to 500 customers in a day, once a week, with other days serving up to 150 to 200 customers daily.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Cooked and made shawerma, hummus, meat skewers and many other mediterranean-style dishes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Effective and efficient dishwashing skills to maintain cleanliness standards.

Housekeeping Cleaner

Convention Center
01.1999 - 12.2001
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.

Pizza Chef

42nd Street Restaurant
01.1997 - 12.2001
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.
  • Reduced food waste by efficiently managing pizza ingredients and rotating stock regularly.
  • Trained new staff members in proper pizza preparation techniques, fostering a culture of continuous improvement.
  • Prepared dough from scratch using old world recipe and added toppings, cheese, and sauce for unique pies.
  • Demonstrated excellent time-management skills by coordinating multiple tasks simultaneously while meeting strict deadlines.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Operated three ovens efficiently and effectively while demonstrating excellent multi-tasking skills making pizzas and calzones to maintain punctual food delivery and customer satisfaction.

Banquet Server

Holiday Inn
01.1992 - 11.1993
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables, linens, chairs, and electrical set up for microphone, podium, and speakers based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Received praise and award certificates from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.

Cashier

Circle K
12.1991 - 12.1992
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Meat Department Clerk

Bern's Steak House
01.1986 - 12.1989
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Provided knowledgeable advice on cooking techniques and recipes, enhancing customer experience and fostering loyalty.

Pants and Shirt Presser

Gators of Florida Laundry Service
01.1985 - 11.1987
  • Contributed to customer satisfaction by ensuring consistently high-quality pressing results for all garments.
  • Communicated with clients regarding special requests or concerns related to their garments, ensuring accurate completion of orders according to specifications.
  • Reduced turnaround time for processing garments by effectively managing workload and prioritizing tasks.
  • Achieved daily production goals by consistently completing assigned tasks accurately and efficiently, earned the nickname 'Speedy', pressing over 500 garments per day.
  • Operated steam, hydraulic or other pressing machines to remove wrinkles from garments and flatwork items.

Dishwasher

Morrison Cafeteria
01.1985 - 12.1986
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Line Filler

Morrison Cafeteria
01.1985 - 12.1986
  • Operated effectively and efficiently to maintain stock of the food inventory to maintain business operations.
  • Ensure smooth customer experience.

Education

High School Diploma -

Mekonen
Tigray Region
07.1979

Skills

  • Patience and tolerance
  • Safety regulations
  • Cleaning and sanitation
  • Vehicle operations
  • Punctuality
  • Clean driving record
  • Excellent navigation
  • Passenger transportation
  • Accurate money handling
  • Customer satisfaction
  • Excellent communication
  • Teamwork and collaboration

Languages

Tigreana
Native or Bilingual
English
Full Professional

Timeline

Taxi Driver

A1 Taxicab
01.2012 - 12.2015

Cook

Mediterranean Restaurant
01.2001 - 12.2003

Housekeeping Cleaner

Convention Center
01.1999 - 12.2001

Pizza Chef

42nd Street Restaurant
01.1997 - 12.2001

Banquet Server

Holiday Inn
01.1992 - 11.1993

Cashier

Circle K
12.1991 - 12.1992

Meat Department Clerk

Bern's Steak House
01.1986 - 12.1989

Pants and Shirt Presser

Gators of Florida Laundry Service
01.1985 - 11.1987

Dishwasher

Morrison Cafeteria
01.1985 - 12.1986

Line Filler

Morrison Cafeteria
01.1985 - 12.1986

High School Diploma -

Mekonen
Abrahalie Hailu