ABRAHAM ABEJE
Silver Spring,MD
Summary
Reliable hospitality professional focused on maintaining safe, clean, and welcoming hotel spaces. Daily work includes monitoring pool and health club areas, reporting hazards and incidents, completing records, and responding to guest concerns with professionalism.
Overview
7
7
years of professional experience
Work History
Spa, Pool, and Health Club Attendant
Omni Shoreham Hotel
10.2024 - Current
- Monitored pool, spa, and health club areas to ensure safety and cleanliness for guest enjoyment.
- Follow hotel safety procedures and established operational policies.
- Identify and report safety concerns, hazards, and incidents to appropriate team members.
- Responded professionally to guest inquiries and concerns, enhancing overall guest experience.
- Maintain cleanliness and organization in assigned areas.
- Completed records and reports, communicating relevant information to team members for effective operations.
- Demonstrate reliability, professionalism, and attention to detail in daily hotel operations.
Community Assistant
Perfect Office Solutions
06.2023 - 04.2024
- Assisted with daily operations and addressed questions and requests to ensure smooth community functioning.
- Communicated with individuals and colleagues to resolve concerns and promote a supportive environment.
- Followed established procedures and completed assigned responsibilities.
- Maintained cleanliness and order in workspace to support effective operations.
Front Desk Associate
Eleven55 Ripley Apartments
08.2022 - 05.2023
- Assisted residents and visitors with inquiries to enhance their experience.
- Directed inquiries to appropriate contacts to ensure timely resolutions.
- Maintained organized front-desk records to support efficient operations.
- Maintained cleanliness and organization of common areas.
Cashier
Nando's Peri-Peri Restaurant
05.2019 - 01.2022
- Processed customer transactions and handled payments accurately.
- Provided courteous service in a fast-paced restaurant environment.
- Responded to customer questions and helped resolve routine concerns.
- Maintained accuracy and attention to detail.
- Collaborated with team members to support daily operations.
Education
Associate Degree - Information Technology
Montgomery College
Skills
- Safety Awareness and Hazard Reporting
- Security Camera and CCTV Familiarity
- Key-Card Access Systems
- Incident Reporting and Recordkeeping
- Computer Skills and Microsoft Office
- Guest Service and Conflict Resolution
- Attention to Detail and Observation
- Professionalism and Confidentiality
- Problem-Solving and Teamwork
- Communication and Reliability
- Hotel Policies and Procedures
- Microsoft Office
- Email and Computer Systems
- Report Writing and Recordkeeping
- Security Camera and CCTV Systems
- Reliability
- Attention to Detail
- Professionalism
- Communication
- Discretion
- Problem-Solving
- Teamwork
- Staying Calm Under Pressure
Personal Information
Title: Target Position: Loss Prevention | Internal Candidate
Timeline
Spa, Pool, and Health Club Attendant
Omni Shoreham Hotel
10.2024 - Current
Community Assistant
Perfect Office Solutions
06.2023 - 04.2024
Front Desk Associate
Eleven55 Ripley Apartments
08.2022 - 05.2023
Cashier
Nando's Peri-Peri Restaurant
05.2019 - 01.2022
Associate Degree - Information Technology
Montgomery College