Summary
Overview
Work History
Education
Skills
Current Employer
Roles And Responsibilities
Personal Information
References
Timeline
Generic

Abraham Agbolosoo

Baltimore,MD

Summary

Information security specialist with a passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security frameworks for cloud-based software. Versed in robust network defense strategies.

Overview

6
6
years of professional experience

Work History

Sales and Distribution

United States Post Office
Severna Park, MD
03.2023 - Current
  • Researched competitors' actions in marketing, sales, and distribution to develop new merchandising strategies.
  • Streamlined the order fulfillment process by coordinating closely with sales and distribution teams, expediting delivery times for customers.
  • Boosted market share by establishing sales and distribution channels, developing new products, and solidifying sales partnerships.
  • Ensured accurate fare collection through careful monitoring of ticket sales and distribution processes at transit stations or stops.

Hub Sorter

United Postal Service (UPS)
08.2018 - 11.2023
  • To read the labels to ensure proper further processing
  • To work as a team member
  • To track package information using scanners
  • To sort the packages according to their locations
  • To follow safety guidelines for handling a package
  • To fulfill company expectations by reaching work goals
  • To ensure that the packages are not damaged throughout the process.

Education

Bachelor of Science - Computer Network And Cyber Security

University of Maryland Global Campus
Hyattsville, MD
05.2024

Associate of Science - Cyber Security And Assurance

Baltimore City Community College
Baltimore, MD
05.2021

Skills

  • Phishing Awareness
  • Network Security
  • Vulnerability Assessment
  • Network protocols
  • Two-Factor Authentication
  • Digital Forensics
  • Mobile Security
  • Encryption Techniques
  • Identity Management
  • Security Information and Event Management
  • Operating System Security
  • Endpoint Security
  • Virtualization Security
  • Database Security
  • Disaster Recovery Planning
  • Intrusion Detection

Current Employer

United Postal Service (UPS)

Roles And Responsibilities

  • To read the labels to ensure proper further processing.
  • To work as a team member.
  • To track package information using scanners.
  • To sort the packages according to their locations.
  • To follow safety guidelines for handling a package.
  • To fulfill company expectations by reaching work goals.
  • To ensure that the packages are not damaged throughout the process.

Personal Information

Title: Hub Sorter

References

  • Engages in a range of sales and customer service tasks in a shop window, including managing inventory and selling stamps, stamped paper, other retail products, and processing passport applications.
  • Utilize an automated system to handle the reception and distribution of packages and accountable mail. Process and exchange foreign and domestic postal money orders. Handle customer claims and inquiries and provide the public with information on postal rules. Offers sales and customer service assistance by welcoming customers and explaining the store's layout; identifies specific interests and directs customers to sales and promotional programs.
  • Provides help in selecting products; assists in managing the retail line by monitoring it, guiding customers to the self-service kiosk (SSK) if available and using the Mobile Point of Service (mPOS) to process transactions if applicable.
  • Delivers comprehensive product and service details to clients, including notifying them about special promotions, recommending related stuff, and marketing products based on individual customer requirements. Offers supplementary details regarding the characteristics and offerings of the product.
  • Manages consumer transactions and refunds associated with items and services, sometimes via a point-of-sale system. Provides consumer assistance with financial transactions. Preserves the visual appeal of the shop lobby by organizing, arranging, and restocking displays and inventory racks; guarantees that the locations where products are showcased and sold, as well as workstations and storage spaces, are tidy and appealing to customers. Conducts regular maintenance of SSKs and mPOS devices, which involves identifying and resolving any issues.
  • Performs product inventories by physically counting the number of products in stock; attaches and removes security devices; keeps track of items on display; and verifies and documents the inventory on the sales floor, including any loss or shrinkage. Notifies the relevant supervisory authority of inventory discrepancies and shrinkage reports.
  • Verify presort and bulk mailings of all classifications, while regularly computing and preserving mailers' credit balances. Verifies and adjusts the postage meters used at post offices. Offers post office box rentals, collects rental payments, does reference verifications, and processes associated documentation.
  • Allocate and remove responsibility for objects that need to be accounted for and disperse mail as necessary. Utilizes information of the set distribution scheme for the office, branch, or station to distribute primary and one or more secondary schemes of incoming mail to the appropriate delivery points.
  • Utilizes knowledge of current distribution schemes to distribute primary and one or more secondary schemes of outgoing mail for dispatch. Carry out passport responsibilities as instructed, which include confirming identification and photograph, giving an oath, examining the application for accuracy, attaching a stamp or seal to the application, and ensuring that all documents are preserved securely and sent out promptly. Undertake supplementary responsibilities including managing mail records; sorting and cancelling mail; facilitating emergency carrier relays; labeling and organizing mail for dispatch; and performing other associated tasks for distribution.

Timeline

Sales and Distribution

United States Post Office
03.2023 - Current

Hub Sorter

United Postal Service (UPS)
08.2018 - 11.2023

Bachelor of Science - Computer Network And Cyber Security

University of Maryland Global Campus

Associate of Science - Cyber Security And Assurance

Baltimore City Community College
Abraham Agbolosoo