Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aaron Cooley

Buffalo,NY

Summary

A highly motivated individual eager to embrace new challenges. Possesses a strong work ethic, adaptability, and exceptional interpersonal abilities. Skilled at working independently and acquiring new skills swiftly. A diligent worker with expertise in customer service, multitasking, and managing time effectively. Dedicated to providing each customer with a positive and lasting impression. A committed job seeker with a track record of fulfilling company requirements through consistent and methodical practices. Proficient in managing stress and adapting to new circumstances and challenges to optimize the organizational brand. An organized and driven employee ready to utilize time management and organizational skills in diverse settings. In pursuit of entry-level positions to broaden skills and contribute to company advancement. A responsible and driven worker prepared to implement educational knowledge in the professional realm. Brings excellent technical proficiency with software and applications, the capacity to undertake demanding tasks, and superior time management capabilities.

Overview

9
9
years of professional experience

Work History

Dietary Aide

McGuire Group
Buffalo, NY
11.2023 - 02.2024
  • Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Kept records of meal service for accurate billing.
  • Maintained a safe working environment by following all safety protocols.
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Rotated inventory to reduce waste and optimize freshness.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Assisted patients with special needs to eat meals, providing kindness and patience.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.
  • Engaged with residents to provide positive and enriching experiences.
  • Treated patients and team members with dignity and respect.
  • Stocked supplies in dining areas as needed.

Food Sampler

Crossmark Demos
Buffalo, NY
11.2016 - 03.2017
  • Greeted customers and answered questions regarding food samples.
  • Maintained cleanliness of work area throughout shift, ensuring that all surfaces were sanitized between customers.
  • Followed established procedures for setting up and breaking down sampling station prior to and after shift end.
  • Monitored expiration dates on products in order to ensure freshness of food samples being served.
  • Performed quality control checks on prepared food samples before serving them to customers.
  • Communicated any customer complaints or issues to management in a timely manner.
  • Maintained a professional appearance while representing the company at events and promotional activities.
  • Participated in training sessions led by management team members in order to stay current on new products or services offered.
  • Learned about company history and products to present detailed information to customers.
  • Collected contact information from interested customers to follow up with additional sales and product information.
  • Maintained professionality and efficiency while working closely with leadership.
  • Teamed with other demonstrators to put on large-scale promotions.

Ride Operator

Martin's Fantasy Island
Grand Island, NY
05.2015 - 07.2015
  • Ensured safety of guests by enforcing ride and park policies.
  • Assisted with loading, unloading, and securing passengers on rides.
  • Maintained cleanliness of rides and surrounding area.
  • Provided customer service to guests in a friendly manner.
  • Performed daily inspections of rides according to company guidelines.
  • Monitored guest behavior while riding attractions.
  • Conducted emergency procedures when necessary in accordance with safety protocols.
  • Collaborated with team members to ensure smooth operation of all attractions.
  • Greeted customers upon arrival at the entrance gates.
  • Communicated effectively with other departments regarding performance issues.
  • Provided assistance to guests who required special attention due to disabilities or mobility challenges.
  • Adhered to all safety regulations while operating the rides at all times.
  • Resolved customer complaints in a professional manner.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Communicated with manager to discuss ride maintenance or repair issues.
  • Reported any mechanical or operational issues to maintenance staff promptly.

Bus Person

Olive Garden
Buffalo, NY
03.2015 - 07.2015
  • Greeted guests and escorted them to their tables.
  • Provided excellent customer service at all times.
  • Bussed dirty dishes to dishwashing station or kitchen area for cleaning.
  • Responded promptly to customer requests or complaints in an appropriate manner.
  • Ensured that all safety protocols were followed while bussing tables.
  • Followed all company policies regarding safety procedures while working with chemicals like bleach or detergents.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Helped employees complete required activities during peak periods.

Education

GED -

Buffalo Educational Opportunity Center
Buffalo
06-2024

Skills

  • OSHA Compliance
  • Customer Service
  • Team Collaboration
  • Nutrition
  • Flexible Schedule
  • Healthcare
  • Patient Communication
  • Sanitation Practices
  • Relationship Building
  • Cleaning and sanitizing
  • Time Management
  • Computer Skills
  • Workload Management
  • Scheduling and Planning
  • Issue Resolution
  • Hygiene standards
  • Regulations Compliance
  • Problem-Solving
  • Active Listening
  • Multitasking
  • Effective Communication
  • Professionalism
  • Goal Setting
  • Continuous Improvement
  • Organizational Skills
  • Attention to Detail
  • Analytical Skills
  • Decision-Making
  • Self Motivation
  • Adaptability
  • Interpersonal Skills
  • Professional Demeanor
  • Written Communication
  • Reliability

References

References available upon request.

Timeline

Dietary Aide

McGuire Group
11.2023 - 02.2024

Food Sampler

Crossmark Demos
11.2016 - 03.2017

Ride Operator

Martin's Fantasy Island
05.2015 - 07.2015

Bus Person

Olive Garden
03.2015 - 07.2015

GED -

Buffalo Educational Opportunity Center
Aaron Cooley