Results-driven Automotive Professional with over 25 years of leadership and management experience. Specializes in team development, technician training, and workflow optimization, leveraging new technologies to enhance repair accuracy and improve client satisfaction. Committed to operational efficiency and building long-term customer loyalty.
Overview
7
7
years of professional experience
Work History
Technician
Bridgestone Retail Operations LLC.
Nashville
02.2026 - Current
Diagnosed vehicle issues using diagnostic tools and equipment.
Conducted routine maintenance tasks on various vehicle makes and models.
Assisted in repairing and replacing automotive components efficiently.
Maintained a clean and organized work area for safety compliance.
Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
Performed drive ability tests on vehicles after repairs were completed.
Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
Store Manager
Mavis Tire
Lake Worth
10.2019 - 01.2026
Managed daily store operations and ensured effective inventory management.
Implemented promotional strategies to enhance sales performance.
Trained and developed staff to improve customer service skills.
Oversaw scheduling and payroll processes for team members.
Managed inventory tracking and physical inventory counts to minimize loss.
Handled customer inquiries and resolved issues promptly.
Resolved customer complaints in a timely manner.
Collaborated with suppliers to manage product ordering and delivery.
Conducted regular team meetings to communicate store goals and updates.