Abraham Gonzalez Yanez

Skills Professional Experience Summary Statement

• In-depth knowledge of cross-border logistics and carrier operations
• Strong customer relationship management and sales acumen
• Excellent negotiation and communication skills
• Analytical mindset with a focus on problem-solving and process improvement

• Provided exceptional service to existing customers, ensuring their logistics needs were met and fostering long-term relationships.
• Actively sought new business opportunities, successfully expanding the client base within the logistics sector.
• Collaborated with internal teams at TQL to streamline processes and enhance service delivery for both external and internal customers.
• Coordinated over 1,000 shipments, generating $950,000 in revenue in 16 months.
• Achieved a 30% increase in sales revenue by leveraging in-depth knowledge of border operations to effectively meet customer logistics needs.

Professional Summary

Results-oriented Sales Professional with 2 years of experience in logistics, specializing in cross-border freight between Mexico and the USA. Comprehensive knowledge of border operations and carrier logistics, enabling optimal solutions tailored to customer needs. Recognized as the 2023 Rising Star for the TQL Mexico department, coordinating over 1,000 shipments and generating over $950,000 in revenue within 16 months. Bilingual in English and Spanish. Managed logistics solutions for key clients, including BASF Corporation, Chemetall, DowDuPont, International Flavors & Fragrances, Inc, Danisco Mexicana, General Electric, Lazboy, etc. ensuring seamless freight movement across borders.

• Removed all boxes and related trash from sales floor and processed through compactors
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
• Assisted customers by finding items quickly to boost store satisfaction rates
• Inspected floor displays, noted missing items and immediately replenished merchandise
• - In charge of stocking merchandise into three departments being center store, diary, frozen, and health, beauty, and cosmetics

• Used hand-held scanners and physical logs to accurately track item movements
• Assembled, sealed and loaded packages into correct trucks

• Worked alongside team to accomplish work goals according to schedule
• Loaded, unloaded and moved material to and from storage and production areas
• Prepared job sites by removing debris and setting up materials
• In charge of framing the exterior walls
• Cut the sheet rock at certain measure to then working drywall

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
• Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
• Maintained well-stocked stations with supplies and spices for maximum productivity
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation