Abraham Hernandez Pimentel
Miami,Florida
Summary
High-achieving Enterprise Account Executive experienced in high-volume, challenging sales environments. Adept at matching account needs with company Solutions and services while pursuing upsell opportunities and seeking new business. Looking for a fast-paced position with the opportunity for advancement.
Overview
6
6
years of professional experience
Work History
Enterprise Account Executive
Comcast
Miami, Florida
04.2024 - Current
- Successfully managed a portfolio of 50+ enterprise accounts, driving the customer retention rate to 95% through tailored solutions and exceptional service.
- Developed and executed strategic account plans, resulting in a 30% increase in upsell opportunities within the existing client base.
- Built relationships with C-suite executives and key decision-makers, ensuring enduring partnerships.
- Collaborated with cross-functional teams to deliver customized Comcast Business solutions, addressing complex client needs in the finance, healthcare, and retail sectors.
- Developed customized network solutions leveraging Comcast’s Fiber infrastructure, SD-WAN, and VoIP capabilities, providing clients with scalable, high-performance solutions to support business growth.
- Collaborated with Masergy (Comcast Business Global) to integrate cloud-based services and SD-WAN solutions, achieving a 35% reduction in network downtime for enterprise clients.
- Utilized data-driven prospecting strategies, optimizing call and email cadences to engage with key decision-makers at large enterprises, resulting in a 15% boost in pipeline growth.
- Refined prospecting processes by incorporating data analytics to assess client pain points, driving more meaningful conversations, and accelerating deal closure times.
Enterprise Account Executive
Atlantic Broadband
Miami, Florida
10.2023 - 04.2024
- Conducted thorough needs assessments to understand client business objectives, delivering tailored solutions that aligned with both technical and financial requirements.
- Collaborated cross-functionally with product, marketing, and customer success teams to ensure seamless service delivery and customer satisfaction post-sale.
- Led product demonstrations, presentations, and technical discussions to effectively communicate Breezeline’s value proposition and differentiate it from competitors.
- Identified upsell and cross-sell opportunities, contributing to increased annual recurring revenue (ARR) from existing accounts.
- Actively monitored industry trends, competitive landscape, and customer feedback to adapt sales strategies, and identify new growth opportunities.
- Managed the sales pipeline using CRM tools (e.g., Salesforce) to track progress, forecast revenue, and report on key performance metrics to senior leadership.
- Established and nurtured long-term relationships with C-level executives and decision-makers at Fortune 500 and mid-market companies, positioning Breezeline as a trusted partner in their digital transformation efforts.
Enterprise Account Executive
ADP
Miami, Florida
09.2022 - 10.2023
- Spearheaded the sales cycle for ADP’s enterprise HR and payroll solutions, managed a portfolio of high-value accounts, and consistently exceeded sales targets by 20% to 30%.
- Developed and executed strategic account plans to drive revenue growth, identifying and capturing new business opportunities, while expanding services within existing enterprise clients.
- Built and maintained relationships with C-level executives, HR leaders, and decision-makers, effectively positioning ADP as a trusted partner in optimizing payroll, benefits, and workforce management.
- Delivered tailored presentations and product demonstrations, clearly communicating the value of ADP’s integrated solutions in addressing complex business challenges, such as compliance, efficiency, and employee engagement.
- Collaborated with internal teams, such as product specialists, legal, and customer success, to tailor solutions, manage complex implementation processes, and ensure superior customer experiences.
- Utilized Salesforce and other CRM tools to manage the sales pipeline, track client interactions, forecast revenue, and provide detailed sales reports to leadership.
- Led post-sales follow-ups and account management activities to ensure customer satisfaction, high retention rates, and long-term partnership growth.
- Built strong referral networks by cultivating relationships with current clients and industry partners, resulting in a 30% increase in referral-based leads.
Account Executive
AT&T
Miami, Florida
03.2019 - 09.2022
- Developed and executed sales strategies to acquire and grow enterprise clients, successfully selling AT&T’s fiber, SWaaS, and VoIP solutions, achieving 120% of annual sales quota.
- Prospected and closed high-value accounts, leveraging AT&T’s advanced fiber and VoIP technologies to offer scalable, secure communication solutions to large businesses and organizations.
- Built strong relationships with key decision-makers, including IT directors and C-suite executives, by presenting tailored solutions that addressed their specific business needs for connectivity, cloud services, and communication.
- Led in-depth consultative sales conversations, identifying customer pain points and delivering custom solutions, which resulted in a 30% increase in contract renewals and upsells within existing accounts.
- Conducted product demonstrations and technical presentations to showcase the benefits of AT&T’s fiber, VoIP, and SWaaS offerings, effectively differentiating from competitors and securing new business.
- Negotiated and closed complex, multi-year contracts, including bundled fiber and VoIP solutions, contributing to a 25% year-over-year growth in business revenue.
- Collaborated cross-functionally with technical and support teams to ensure smooth implementation of fiber, SWaaS, and VoIP solutions, ensuring optimal performance and high customer satisfaction.
- Managed a pipeline of leads through Salesforce, tracking interactions, forecasting sales, and providing regular updates to leadership, resulting in accurate quarterly revenue projections.
Education
Bachelor of Science - Business Administration
Post University
Waterbury, CT08-2025
Skills
- Customer relationships
- Stakeholder management
- Research and analysis
- Solution selling
- Brand positioning
- Cross-selling opportunities
- Contract negotiation
- Account management
- Pipeline management
- Key account oversight
- CRM proficiency
- Sales presentations
- Territory management
- Value-based selling
- Business acumen
- Upselling strategies
Languages
Spanish
Native/ Bilingual
Portuguese
Full Professional
Timeline
Enterprise Account Executive
Comcast
04.2024 - Current
Enterprise Account Executive
Atlantic Broadband
10.2023 - 04.2024
Enterprise Account Executive
ADP
09.2022 - 10.2023
Account Executive
AT&T
03.2019 - 09.2022
Bachelor of Science - Business Administration
Post University