Abraham Labrador
Cape Coral,FL
Summary
Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well with others.
Overview
8
8
years of professional experience
Work History
Night Stock Associate
Walmart
11.2022 - 11.2024
- Collaborated with team members to complete assigned tasks, resulting in a well-organized and visually appealing store.
- Streamlined the restocking process through proper use of equipment such as pallet jacks.
- Minimized stock discrepancies by meticulously logging incoming shipments and properly tracking product movement throughout the store.
- Maintained neat, organized stockroom free of hazards.
Key Holder
Dollar General
06.2020 - 10.2022
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Marked-down clearance items and relocated merchandise to proper store areas.
Sales Associate
Sears Hometown & Outlet Stores Inc.
05.2019 - 02.2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
- Assisted customers by finding needed tools and law garden items and checking inventory for items at other locations.
- Processed orders through system and coordinated product deliveries.
- Helped average of 4 to 10 customers per day by responding to inquiries and locating products.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended merchandise to customers based on needs and preferences.
- Recommended optimal merchandise based on customer needs and desires.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Cook
KFC
04.2017 - 09.2019
- Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw items.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Established and maintained open, collaborative relationships with the kitchen team to maximize efficiency.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Estimated staffing needs and adjusted hourly schedules to match demand patterns, budget, and local labor laws.
- Replenished food items from inventory and rotated ingredients to use the oldest products first.
- Prepared more than fast Kentucky friend dishes per day in a fast-paced environment while maintaining a high customer satisfaction rate.
- Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
- Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
- Communicated with wait staff regarding customer requests, dietary concerns, and allergy questions.
- Trained, managed and guided kitchen staff to improve overall performance, service quality, and productivity.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Education
High School Diploma -
Cape Coral High School
Cape Coral, FL2 2017
Skills
- Cash handling accuracy
- Active listening
- Money handling
- Product Sales
- Team player mentality
- Customer service
- Food presentation
- Cleaning and organization
- Cleaning and sanitization
- Frying
- Stocking supplies
Timeline
Night Stock Associate
Walmart
11.2022 - 11.2024
Key Holder
Dollar General
06.2020 - 10.2022
Sales Associate
Sears Hometown & Outlet Stores Inc.
05.2019 - 02.2020
Cook
KFC
04.2017 - 09.2019
High School Diploma -
Cape Coral High School