Abraham Marquez
Salinas,CA
Summary
Experienced with managing guest interactions and front desk operations. Utilizes effective communication to address and resolve guest concerns promptly. Strong understanding of hospitality protocols and maintaining welcoming environment.
Dedicated and adaptable professional with a strong work ethic and a commitment to excellence. Eager to contribute value to the company through precision, teamwork, and a willingness to learn. Proven experience in technical installations and customer service.
Overview
11
11
years of professional experience
Work History
Low Voltage Technician
Bay Alarm
01.2021 - 01.2024
- Installed and maintained low voltage systems, including CCTV, fire alarms, and access control systems
- Troubleshot and repaired a wide range of security equipment to ensure optimal function
- Ensured installations adhered to safety standards and company guidelines
- Provided excellent customer service with clear communication and effective support for clients
Low Voltage Wireman/Installer
Allied Universal Technology Systems
10.2018 - 11.2020
- Installed cabling for CCTV, telephony, access control, security, fire alarms, smoke detectors, and cameras
- Gained hands-on experience with Rescue Assistance (RA) installations and DAS cabling
- Skilled in trimming and terminating Cat 5e and Cat 6e cables for various applications
Front Desk Agent
Hilton
06.2013 - 09.2018
- Developed multitasking skills, including managing multiple phone lines and handling guest inquiries
- Provided exceptional guest service, addressing requests and ensuring satisfaction
- Collaborated with team members and maintained composure in high-pressure situations
Education
Technical Training -
Computer Tutor Business and Technical Institute
Modesto, CAHigh School Diploma -
Connecting Waters
Waterford, CA01.2009
Skills
- Worksite Preparation
- Team Player
- Bilingual Communication (English/Spanish)
- Active Listener
- Fast Learner and Adaptable
- Adherence to Safety Practices
- CCTV installation
- Wire pulling
- Teamwork
- Multitasking Abilities
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Low Voltage Technician
Bay Alarm
01.2021 - 01.2024
Low Voltage Wireman/Installer
Allied Universal Technology Systems
10.2018 - 11.2020
Front Desk Agent
Hilton
06.2013 - 09.2018
High School Diploma -
Connecting Waters
Technical Training -
Computer Tutor Business and Technical Institute
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