Abraham Martinez Tapia
Phoenix,AZ
Summary
Seasoned Insurance Agency Owner with a proven track record at The Platinum Choice Insurance Agency LLC, demonstrating strategic decision-making and leadership. Excelled in expanding market share and staff development, showcasing adaptability and underwriting knowledge. Achieved significant sales growth by leveraging bilingual proficiency and regulatory compliance expertise.
Overview
18
18
years of professional experience
Work History
Insurance Agency Owner
The Platinum Choice Insurance Agency LLC
El Paso, TX
02.2020 - Current
- Created and implemented strategies for increasing customer base, developing relationships with existing customers, and expanding the agency's market share.
- Developed and maintained a thorough understanding of company products, services, policies, procedures and regulations.
- Managed daily operations including sales tracking, budgeting, forecasting, payroll administration and staff development.
Insurance Broker
Martinez Main street Agency
El Paso, Texas
05.2018 - 02.2020
- Cultivated enduring connections with clients
- Coordinated meetings
- Assessed coverage needs based on clients' current circumstances
- Reviewed various insurance policies
- Negotiated pricing terms with insurers
- Facilitated seamless engagement between clients and their insurers
- Secured insurance premiums regularly
- Maintained comprehensive digital records
- Generating documents for policy evaluators
- Guiding clients in filing insurance claims
- Updated existing policies for clients
- Managing daily office tasks
- Developed innovative marketing strategies
- Developed insurance policies and programs to meet customer needs.
- Conducted market research to identify competitive rates for clients.
- Assessed client risk profiles and recommended appropriate coverage plans.
Solutions Manager
Verizon Wireless
04.2014 - 05.2018
- Recruiting, training, supervising and appraising staff
- Managing budgets
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing pricing and stock control
- Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
- Ensuring compliance with health and safety legislation
- Preparing promotional materials and displays
- Liaising with head office
Desk Manager
UNITED STATES MARINE CORPS
YUMA, ARIZONA
01.2007 - 10.2013
- Manage all aspects of aircraft maintenance and ensure all work is scheduled and performed in a safe and efficient manner
- Supervise maintenance staff, which includes reviewing employee performance, addressing personnel issues, generating assignments, and setting priorities
- Perform scheduled/unscheduled maintenance, servicing, launch and recovery, corrosion control, and inspection, and routine through complex maintenance of aircraft, aircraft sub-systems, and components, as required
- Review work orders regarding modifications and/or upgrades to various aircraft systems
- Read and interpret manufacturers' and company's maintenance manuals, service bulletins, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components
- Provide guidance and instruction to team members concerning technical orders, checklists, and hazardous materials
- Responsible for maintaining equipment maintenance schedules on all company assets and monitoring parts and supply inventories
- Ensure availability of materials, anticipating requirements and reordering
- Provide employees with proper training on company equipment as required by OSHA Regulations and monitors annual training requirements
- May supervise and assist in aircraft/equipment movement
- May conduct flight line and hangar foreign object damage prevention walks and housekeeping
Education
Harrier Powerline Mechanic - Mechanic/Flight Line
MCAS Harrier Powerline Training Facility
Cherry Point, NC02-2008
Basic Aviation Structural Mechanics - Powerline Mechanic
Aircraft Mechanic Class "A" Tech School
Pensacola, FL10-2007
Arizona Western College
Yuma, ArizonaHigh School -
Ysleta High School
El Paso, TexasSkills
- Bilingual
- Proficient in High-Pressure Environments
- Strategic Decision Making
- Effective Time Allocation
- Self-motivation
- Conflict Management
- Leadership
- Adaptability
- Teamwork
- Staff Development
- Underwriting knowledge
- Regulatory Compliance
- Business Management
- Policy analysis
- Administrative Oversight
- Employee Development
- Financial Management
- Sales Leadership
Timeline
Insurance Agency Owner
The Platinum Choice Insurance Agency LLC
02.2020 - Current
Insurance Broker
Martinez Main street Agency
05.2018 - 02.2020
Solutions Manager
Verizon Wireless
04.2014 - 05.2018
Desk Manager
UNITED STATES MARINE CORPS
01.2007 - 10.2013
Harrier Powerline Mechanic - Mechanic/Flight Line
MCAS Harrier Powerline Training Facility
Basic Aviation Structural Mechanics - Powerline Mechanic
Aircraft Mechanic Class "A" Tech School
Arizona Western College
High School -
Ysleta High School
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